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About this job

DISH Network Corporation (NASDAQ: DISH), a Fortune 250 company with over 25,000 employees and annual revenues exceeding $14B, provides over 14 million satellite TV customers with the highest quality programming and technology with a line-up of more than 200 national HD channels, the most international channels, and award-winning HD and DVR technology.  We aggressively recruit energetic, driven and intelligent people to meet the demands of our exciting industry and to help us reach our vision of changing the way the world communicates. There has never been a more exciting time to join the DISH Network Team.

 

Our Manufacturing team ensures the high quality condition of millions of satellite receivers and remote controls.  State-of-the-art facilities in El Paso, TX, Spartanburg, SC, and Englewood, CO use advanced diagnostic tools and automated equipment to test, refurbish and redistribute hardware to customers.

 

The Training Manager plans, coordinates, and directs the training and staff development programs for the Spartanburg Manufacturing facility.

EDUCATION and/or EXPERIENCE

Bachelor's degree from four-year college or university; and five years related experience including one year of supervisory/management experience.

 

SKILLS

  • Ability to effectively respond to and interact with all levels of organizational staff.
  • Competencies include excellent presentation/facilitation, organizational, analytical, interpersonal and written/oral communication skills. 
  • Must be flexible, innovative and possess the ability to manage staff.
  • Must be comfortable with a fast-paced, growth-oriented and time-critical environment.
  • Ability to develop and implement new training programs with minimal supervision.

 

  • Conducts needs analysis studies and confers with managers and supervisors to determine training needs.
  • Compiles data and analyzes past and current year training requirements to prepare budgets and justify funds requested.
  • Formulates training policies, programs, and schedules, based on knowledge of identified training needs, company production processes, business systems, or changes in products, procedures, or services.
  • Selects appropriate instructional procedures or methods such as individual education, group instruction, self-study, lectures, demonstrations, simulation exercises, role-play, course curriculum, computer-based training and/or satellite distance learning.
  • Organizes and develops training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials.
  • Trains assigned instructors and supervisory personnel in effective techniques for training, such as new employees' orientation, on-the-job training, sales techniques, health and safety practices, management development, and adaptations to changes in policies, procedures, and technologies.
  • Researches and selects outside consultants and trainers to conduct training in specific topics.
  • Maintains records and prepares reports to evaluate performance of instructors and monitor progress of trainees.
  • Coordinates established training courses with technical and professional courses offered by community schools.
  • Screens, tests, counsels, and recommends employees for participation in internal or external educational and training programs.