Associate Trainer- 2nd Shift

DISH’s Equipment Remanufacturing team ensures the high quality condition of millions of satellite receivers and remote controls.  State-of-the-art facilities in El Paso, TX, Spartanburg, SC, and Englewood, CO, use advanced diagnostic tools and automated equipment to test, refurbish and redistribute hardware to customers.

The Associate Trainer conducts a variety of training and evaluation programs.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

One year of related experience, and/or one year supervisory/management, customer service or presentation experience; or an equivalent combination of education and experience.

SKILLS

Competencies include excellent presentation/facilitation, computer, organizational, analytical, interpersonal and written/oral communication skills. Flexible, innovative and the ability to manage responsibilities and priorities in a fast-paced, growth-oriented and time-critical environment.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as proportions and percentages and ability to apply concepts.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

May be required to travel and be in possession of a valid personal credit card for reimbursement purposes.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms.  The employee must occasionally lift and/or move up to 75 pounds.  Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard office/presentation environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develops and delivers training courses, including but not limited to: new hire orientation, operational, and technical product training.
• Maintains training, participant and reference materials and equipment. 
• Works with other staff trainers to further develop their project management skills and provides developmental guidance to enhance their training skills.
• Confers with management to gain knowledge of specific work situations requiring employees to better understand policies, procedures, regulations, technologies and human relations.
• Assists with selecting or developing teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and resource materials.
• Assists with the testing of trainees to measure progress and to evaluate effectiveness of education program(s).
• Other duties as required.  This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position.