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in Westfield, MA
Fulfillment Center Assistant Manager
Hours | Full-time, Part-time |
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Location | Westfield, MA Westfield, Massachusetts |
About this job
Time & Attendance
Manage all associates time away from work issues using Aaron's attendance policy.
Train associates to clock in / out using Aaron's Payroll program.
Audit Payroll system reports / make corrections.
Process Weekly Payroll
Inventory
Control the flow of goods into and out of the FC via monitoring inventory levels, scheduling PO's for delivery, maintain appointment schedule, rtoid scan error reports.
Investigate shipment discrepancies and resolve.
Consolidate like sku's in one location where possible.
Rotate aging inventory.
Safety
Forklift, Fire Prevention, D.O.T. and General Safety of all associates.
New Employee Safety Orientation
Become knowledgeable, experienced and competent Safety Trainer.
Provide training, follow up and monitor compliance with safety programs.
Maintain appropriate safety related files and documents.
Coaching & Supervising
Complete new employee's training using expectations checklist (found in the Personnel Management – Accountability section of the FC Manual).
Know, establish, train employees and monitor all procedures using Aaron's FC Manual.
Know and train associates how to use Scanners, WMS, & office equipment.
Organizing associates daily activities and work schedules.
Labor Management
Recruiting, Interviewing, Hiring, Corrective Disciplinary Actions and Firing.
Maintain a workforce proportionate to the volume of business.
Manage overtime and prevent Over-Budget overtime.
Aaron's trucks are in use 100%. Zero down time except for mechanical, driver illness or weather related issues.
Lead Person or Supervisor reporting to you is competent and can fulfill your responsibilities during time off (vacations, sick, etc.).
Employee Relations and Drug / Alcohol Training
Housekeeping
Maintain housekeeping requirements identified in Aaron's Fire Prevention Plan.
Projects
As projects are put on a warehouse list, we must meet the date's deadlines.
Other Training
Daily Job Board for all associates (Beginning assignment & Announcements)
Monthly Safety Topic
Monthly Driver Training
New Associate Workplace and Safety Orientations
Associate Expectations & Goal Planning documents
Customer contact
Answer all incoming calls. Phone never rings more than 3 rings.
Take “problem calls†if Facility Manager not available.
Communicate store order changes, order due / delivery schedules.
Order validation
Review store orders.
Check for complete sets, quantities, and multi-sku boxes.
Check order due schedule for missing store orders
Opening / closing the facility
All Assistant Managers will be in the facility before start of shift.
Facility will be closed when all the day's work is completed by all Assistant Managers, unless previously scheduled with Facility Manager.
Security
(FC Manual – General Mgt)
Communication
All Assistant Managers must talk to each other throughout the day to be able to use warehousers where [most] needed.
Conduct meetings with management [Facility Manager/ Asst Mgrs] at start of shift or end of shift, to cover needs for next shift.
Aaron's Network
Be able to navigate the menu, use each of the following to perform research and problem solving, and train other personnel.
Sales & Lease
Aaron's Apparel
Fulfillment
Image Catalog
Inventory Reports
Online Ordering
Policies & Forms
Time Sheets
Vender Websites
Damage Control
Lawson Invoice Lookup
Disposal Viewer
Stick Viewer