Team Member - Service Crew - Full-time / Part-time

● Charged with creating and maintaining an exceptional guest experience, including but not limited to communicating with customers in a friendly and respectful manner; engaging in restaurant cheers and celebrations that create energy; building personalized meals fast, friendly and with flair; anticipating customer needs; and addressing customer questions and concerns
● Adhere to and maintain operational standards and guidelines, including food quality and safety, individual/team safety, cleanliness and sanitation
● Comply with all Company policies and procedures
● Keep assigned areas clean and fully stocked with product/supplies, including service lines, check out and expediting area, dining room, drink stations, restrooms, and building exterior
● Assemble, maintain, clean and store equipment for daily business (including correcting and reporting issues)
● Work alongside fellow service crew, including cashiers, servers, greeters and expeditors to meet daily goals
● Communicate with and treat others with dignity and respect at all times
● Call for product and/or communicate food orders to other team members, this may include setting the pace for the entire production line
● Check order accuracy, quality and presentation
● Appropriately mark, wrap, store and bag products for use/storage
● Successfully complete applicable shift responsibilities and other duties as assigned by the manager on duty
● Periodically serve as a team trainer
● In addition Team Members working Cashier roles:
o Correctly perform cash/credit sales, refunds and discount transactions
o Accurately count back cash to customers aloud, as needed
o Reconcile receipts, discounts, disbursements, etc. prior to end of shift
o Verify cash drawer count before and after a shift