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Front Desk Agent - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | 3030 Washington Road Augusta, Georgia |
About this job
Property Description
Stay at the Hampton Inn Augusta-Washington Rd. @ I-20 hotel near the Georgia/South Carolina border. Our centrally located Augusta, Georgia hotel is minutes away from the Augusta National Golf Course; home of the Masters tournament.
Job Description
The Hampton Inn Augusta-Washington Road is hiring a Front Desk Agent. Candidate must be able to work both day and evening shifts. 32 hours per week. Day shift is 7am to 3pm and night shift is 3pm to 11pm. Must have hotel experience.
The Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
As a Front Desk Agent your responsibilities will include:
- Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
- Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
- Able to work through customer service related issues
- Any other duties or responsibilities which might be required by a manager
Requirements:
- Available on flexible shifts on Weekday, Weekends and Holidays.
- Possessing strong written and verbal communication skills
- Previous hotel front desk experience
- Proficient with technology
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