Document Imaging Operator

• Receive and digitize incoming documents. The indexes and quality of the images in the Image Repository must be accurate in order for employees to access loan information to assist borrowers, investors, auditors, and regulators.
• Operates a variety of imaging tools for use in the transfer of images or text to digital/electronic files or archives.
• Review scanned and imported images for predefined documents. Operator is expected to review quality, correct orientation, delete blank images, and redirect any batches that fail the standard.
• May provide data entry, review, and/or finalize loan attributes using information available from images.

 

 

Manages Risk -  Basic Experience

• Assesses and effectively manages all of the risks associated with their business objectives and activities to ensure activities are in alignment with the bank's and unit's risk appetite and risk management framework.

Customer Focus -  Basic Experience

• Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions, and ability to leverage that information in creating customized customer solutions.

 

Office Support Tools -  Basic Experience

• Knowledge of and ability to use office support tools available at the desktop (for example: word processing, e-mail, presentation software, and spreadsheets.)

Information Capture -  Working Experience

• Knowledge of the processes and the ability to identify, capture and document relevant business information in an auditable, organized, understandable and easily retrievable manner.

Problem Solving -  Basic Experience

• Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

Effective Communications -  Basic Experience

• Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Accuracy and Attention to Detail -  Extensive Experience

• Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

Imaging Tools -  Working Experience

• Knowledge of and the ability to select, operate, evaluate and integrate imaging tools for image processing within multiple business environments.

Document Management -  Working Experience

• Knowledge of and ability to store, categorize and update an organization's documents in order to ensure the security, effectiveness and integrity of business information.