Assistant Kitchen Manager

PRIMARY PURPOSE OF THIS POSITION:

Profitably lead the day-to-day operations of the store in the absence of the Store Manager.

Focus: Manage the entire food service program to include inventory, preparation, promotion, production service and sales.

ESSENTIAL FUNCTIONS: (other duties may be assigned)

Assist the Store Manager by providing input into the Recruitment, Selection, Training and Performance Management and Discipline/Termination of employees.

Provide input into the scheduling of staff.

Resolve customer complaints and concerns in a timely manner.

Ensure compliance with applicable policies, procedures and programs.

Respond to Customer Service Shops, QA Audits, Secret Shops and SMG survey responses.

Lead kitchen efficiency and execution to ensure recipes are being followed, proper portioning, and product rotation.

Establish Build-to's and follow up on orders and store organization.

Ensure adequate inventory levels of all items are maintained and identify any waste opportunities.

Monitor cost of goods compliance to include waste, expense and variance.

Ensure execution of foodservice rollouts.

Requirements

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education

High School Diploma or GED required.

Two-year degree in a business related field preferred.

Successful completion of certification testing as needed.

Experience

One year experience supervising others in a fast food, restaurant, retail or convenience operation preferred.

Licenses/Certifications

ServeSafe

Any other legally required certification

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