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Hours Full-time, Part-time
Location Orlando, FL
Orlando, Florida

About this job

POSITION SUMMARY

Aetna Specialty Pharmacy has developed a clinical hub to focus on patient's that require clinical intervention. The clinician's role in the hub will focus on high dollar medications. The clinician's responsibility is to manage patient drug therapy, complete manufacture scripting, schedule drug delivery, review nursing supplies, make outreach to doctor's offices and home health agencies, secure a method of payment for co-pays and report adverse events.

Fundamental Components:

Functions - Confirm and schedule order delivery in Compass - Intake and outreach calls to health care agencies when appropriate. - Complete manufacture scripting in Oracle - Intake and outreach calls to doctor's offices. - Discuss insurance benefits, co-pay and co-pay assistance with patients. Competencies/Skills Required - Advanced verbal communication and customer service skills. - Foundational knowledge of Aetna Strategic Desktop. - Foundational knowledge of Aetna benefits design. - Exceptional quality results in current position. - Advanced knowledge of Compass

BACKGROUND/EXPERIENCE desired:

3 years of hospital experience

2 - 3 years clinical experience required

EDUCATION

The highest level of education desired for candidates in this position is a Associate's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Nursing/Licensed Practical Nurse (LPN) is desired

Nursing/Registered Nurse (RN) is desired

FUNCTIONAL EXPERIENCES

Functional - Nursing/Oncology/1-3 Years

Functional - Nursing/Pediatrics/1-3 Years

Functional - Nursing/Intravenous Therapy/1-3 Years

TECHNOLOGY EXPERIENCES

Technical - Aetna Applications/Aetna Total clinical View/1-3 Years/Administrator

Technical - Aetna Applications/Aetna Specialty Pharmacy/1-3 Years/Administrator

REQUIRED SKILLS

General Business/Maximizing Work Practices/FOUNDATION

Leadership/Driving a Culture of Compliance/FOUNDATION

DESIRED SKILLS

Benefits Management/Maximizing Healthcare Quality/FOUNDATION

General Business/Consulting for Solutions/FOUNDATION

ADDITIONAL JOB INFORMATION

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Employment Type Regular Career Band Description Business Support & Technical