Inside Sales Associate I

Valvoline is seeking an Inside Sales Associate I to join our team.

Responsibilities: 

• A quick learner that can become a Subject Matter Expert in VPS Sales.
• Deliver world class customer service to customers with issues and inquiries via phone and email in a contact center environment.
• Maintaining solid customer relationships by handling customer inquiries and sales concerns.
• Uses proprietary software programs to track calls.
• Utilizes research skills to troubleshoot customer sales problems.
• Provides follow up calls to ensure customer satisfaction.
• Excellent communication abilities are essential.
• Provides proactive communication to internal and external customers. Promotes and maintains effective working relationships with customers and suppliers.
• Maintains productive relationship with customer service associates through positive team work.
• Works with customers to identify training and equipment needs.
• Performs other duties as assigned. Accomplishes related results as needed.

Requirements:

• Minimum Associates Degree
• 1-3 years sales experience
• Good communication and organizational skills required
• Problem solving skills
• Computer savvy; Microsoft Office and Internet usage required
• Must be detail oriented and have excellent follow-up skills
• Ability to work in a team environment and in an ever-changing environment along with the ability to prioritize multiple tasks
• Ability to approach conflict resolution with a positive attitude
• Ability to work in fast paced environment
• Applicants must be authorized to work in the United States

Valvoline™ has been innovating and pushing the limits of engine performance for 150 years.  It is a leader in the automotive lubricants, fluids, and maintenance categories, selling products and services in the U.S. and over 100 countries around the globe.  Valvoline’s portfolio includes motor oil, anti-freeze, lubricants, greases, oil filters, wiper blades, internal engine cleaning products, and more.  Valvoline’s business channels include over 1000 Valvoline Instant Oil ChangeSM locations, over 10,000 independent or chain service locations, big box mass stores, automotive stores, and car dealerships in the U.S., plus hundreds of distributors across the globe.

At Valvoline, our vow is to bring “Hands On Expertise” for the benefit of our customers every day, moving the business forward with speed and excellence. We believe it all starts with our people and we offer opportunities for development and advancement throughout our global organization. If you are looking for a relationship with a company instead of simply a job, this may be the right opportunity for you!

Valvoline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

TO APPLY FOR THIS POSITION, please select the Apply button. If no Apply button is provided, please visit the Valvoline / Ashland Career Center. Once there, enter job number 2016-5673 in the Keyword Search field to find this posting and apply online.

We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have a signed recruiting agreement in place to fill a specific position