Entry Level Medicare CSR

Aerotek is hiring inbound insurance customer service representatives for Medicare open enrollment!!!

Job Description:

The Agent is the front line representative of the call center. This individual is responsible for handling inbound sales calls. The agent will review plan information and answer prospect's questions regarding insurance options, with the goal of closing the sale by enrolling in coverage. The agent will be closely aware of call center policies, procedures and company/client goals and will strive to meet those goals. Agents must meet various productivity and quality levels established by their specific program. Customer service and/or sales experience, excellent communication skills, attention to detail, computer proficiency, and a process-orientation are paramount in an effective agent.

Responsibilities

• Educate and assist customers regarding the purchase of an insurance plan.
• Complete a needs analysis to identify the best product for the customer. Goal is to determine best plan for the caller and enroll them in the plan of their choice.
• Review plans and quote premiums.
• Follow a call plan focused on sales and compliance.
• Maintain schedule adherence (attendance, punctuality, use of AUX time)
• Willingly accept and implement feedback to improve sales performance.
• Adhere to all position-specific administrative policies, including but not limited to confidentiality, non-disclosure, and program-specific material usage.

Qualified candidates please apply to Jessica Parsons below!!

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.