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in Palo Alto, CA

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About this job

ABOUT THE JOB Maximize sales and profitability in his/her area of responsibility using knowledge of the IKEA product range, local market conditions and the needs of customers in the Self Serve area. No other position in the IKEA store is more hands-on in terms of customer contact.

YOUR ASSIGNMENT Your tasks will include:
  • Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced.
  • You also ensure your products are in perfect condition at all times.
  • Being passionate about the products you sell, you then want to share this knowledge with customers and colleagues.
  • Work with multiple customers at the Find-It Kiosks to help them navigate the Self Serve Furniture Area.
  • Show broad knowledge of IKEA products and ability to advise customers when making purchase decisions in the Self Serve Furniture area.
  • Actively approaching customers who you see need additional help, and advising them on the best solutions for their homes in order to sell more.
  • Preparing your area of responsibility for stock replenishment and next day’s business. Understanding your
  • department’s action plans, and supporting the goals and targets set by your manager.
YOUR PROFILE Your knowledge, skills and experience include:
  • You are confident about approaching and talking to people in a
    polite and friendly manner.
  • You are enthusiastic about working with others in a team.
  • You have a flexible approach to work and are open to change.
  • You have an interest in home furnishing and people’s everyday life at home.
  • You can prioritize and organize your own work to make efficient use of your time.
  • You must be able to lift up to 50 lbs.
GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.These are part-time positions working a guaranteed 20-31 hours per week. Must be able to work nights, weekends and public holidays.

Key Skills, abilities and experience needed for the positions:

•Motivated and inspired by the IKEA Values.
•Service minded and always keep the guest/customer in focus
•Enthusiastic about working with others in a team
•Good attention to details and the ability to prioritize and organize individual work duties in order to make the most efficient us of available time available.
•Follow food handling, health, safety, hygiene and sanitation regulations and guidelines.
•Provide visitors with a position shopping/dining experience by ensuring guest/customer convenience standards are met or exceeded.
IKEA provides a comprehensive benefits package to help you achieve your personal and wellness goals including:

•Health and Rx insurance – rated at Platinum and Gold (Medical and Rx is available for those co-workers who work 20+ hours per week)
•Dental insurance
•Vision – free for full time co-workers, slight cost share for part time co-workers
•Health and Dependent care FSA’s
•Company paid and Voluntary Life Insurance
•Tuition reimbursement
•401(k) with Company Match
•Loyalty Bonus towards Retirement – TACK program
•EAP
•Short and Long term disability (Short and long term disability is available for co-workers who work 20+ hours per week)

Other great benefits include:

•Work/life balance
•Generous PTO and paid sick time
•Store discount
•Training and development
•Meal discount

***International co-workers wishing to apply for this position should have the legal right to work in the US, or be in possession of a valid work visa.