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in Sunnyvale, CA
Credit Assistant Manager - Bilingual - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
---|---|
Location | Sunnyvale, CA Sunnyvale, California |
About this job
Description
Take your career to the next level and join the team of over 20,000 Rent-A-Center coworkers. At Rent-A-Center, our business is centered on service and we’re passionate about what we do.
Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate their careers in management. Our coworkers also enjoy a total rewards package that includes:
As a Credit Assistant Manager, you would be responsible for:
KEY RESPONSIBILITIES:
Qualifications
#RTO
#AM
Take your career to the next level and join the team of over 20,000 Rent-A-Center coworkers. At Rent-A-Center, our business is centered on service and we’re passionate about what we do.
Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate their careers in management. Our coworkers also enjoy a total rewards package that includes:
- Industry-leading base pay ranges for all positions
- 5-day workweek w/Sundays off
- Paid sick/personal days
- 10 days paid vacation after one year
- Employee purchase plan
- Great benefits with 401 (k) and company match.
As a Credit Assistant Manager, you would be responsible for:
KEY RESPONSIBILITIES:
- Maintain accurate records of customer account activity, to include current and past due accounts
- Review past due accounts and communicate in-person and via phone with the customers to promote timely payments
- Collect customer payments on a timely basis and meet daily/weekly collection standards
- Complete customer service calls in a timely manner as assigned
- Follow all policies and procedures and adhere to all standards
- Assist Store Manager with training and managing all coworkers
- Assign coworkers to specific duties and assist with work schedule assignments
- Assist in managing daily operations when necessary
- Assist Store Manager in making weekly schedules
- Responsible for BOR and Revenue growth/maintenance
- Greet and assist customers on the sales floor
- Obtain new rental orders on the sales floor and over the phone
- Complete rental agreements as required
- Prospect for new business by telemarketing and distributing print materials
- Assist as needed in loading/unloading truck, delivering merchandise, installing and setting up merchandise, and instructing customers on proper use
- Assist as needed in picking up merchandise from customer homes
- Complete customer service calls in a timely manner as assigned
Qualifications
- Must be at least 19 years of age
- High school diploma or GED; retail experience preferred; sales and collections experience a plus
- Friendly with exceptional communication skills in English and Spanish
- Excellent customer service skills
- Valid state driver’s license and good driving record
- Must be able to lift and move (push/pull) heavy items and merchandise as needed
- Typically works 38-40 hours a week depending on business needs
#RTO
#AM