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Collector - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Minneapolis, MN Minneapolis, Minnesota |
About this job
No relocation assistance offered for this position.
Our client is a Minnesota based nationally licensed collection agency specializing in probate receivable management services. Their core competency is managing decedent debt recovery for credit grantors, service providers and healthcare companies. The company prides itself on its unwavering commitment to provide the best possible debt solutions to its clients making them a leader within the collection industry.
A Collector will be responsible for collection activities such as contacting family members, Personal Representatives and Attorneys to gather estate information and negotiate payment arrangements on outstanding debt. In addition, individuals in this role will preserve and enhance our client's reputation and profitability by maintaining our high customer service and empathetic focus to our collection approach.
Days of operation Monday through Friday (EARLY OUT FRIDAYS), hours are FIRST SHIFT and listed below.
Daily Responsibilities:
Follow established policies, procedures, and training guidelines. ï‚·
Meet collection goals and productivity standards. ï‚·
Maintain queue of accounts with regular review, phone calls and miscellaneous follow-up work. ï‚·
Conduct fact-finding conversations with individuals to locate estate information and identify potential money sources. ï‚·
Establish payment arrangements with a sense of urgency and firm deadlines. ï‚·
Skip-trace accounts according to established practices. ï‚·
Serve as an active member of the team contributing to a positive work environment. ï‚·
Preserve confidentiality and security of sensitive information. ï‚·
Assist in special projects as requested.
*Bilingual Spanish Candidates NEEDED*
Qualifications
HS Diploma or GED
2+ years of recent experience in a professional setting for Credit or Collections or Customer Service
About Aerotek:
Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .
Aerotek is acting as an Employment Agency in relation to this vacancy.
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