MGR QUALITY ASSURANCE

POSITION PURPOSE - Develop and manage customer-focused, data-driven, risk-based process controls in one of the engineering disciplines supporting manufacturing excellence: product (electrical / mechanical / material science), manufacturing, packaging, or industrial. Manage processes to ensure supplier and factory compliance with relevant requirements from Standard Operating Procedures, contracts, supplier buying agreements, and purchase orders. Enforce continuous improvement / corrective action / preventive action plan implementation throughout each process. Manage business area / engineering discipline to the metrics and reporting developed to monitor quality, service, cost, and risk components of each process. Develop, coach, and train associates to deliver results consistent with strategy.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES - Manage Standard Operating Procedures, reporting, metrics, and audit controls to support a data-driven system of risk and performance based criteria to manage suppliers, factories, and products to quality, cost, service, and risk goals. This work requires quantitative and qualitative analysis of people, processes, and data. Develop and manage functional responsibilities of service providers, foreign sourcing offices, and internal resources. This work involves the assessment, testing, and inspection of factories and products against standards of performance. Identify and implement best practices based on industry knowledge. Develop and deliver training (internally and externally), tailored to the needs of the specific audience. Define technical requirements associated with factory and product specifications. Review and resolve issues with suppliers, factories, service providers, merchandising, store operations, distribution, safety, customers, and other related supply chain components.

NATURE AND SCOPE - Typically reports to Director, Quality Assurance Accountable for direct supervision of the work activities of others. Planning, monitoring and reviewing work of subordinates is required. This may include direct supervision of a shift or the coordination of multiple work groups. Makes recommendations concerning selection, termination, performance appraisal and professional development.

ENVIRONMENTAL JOB REQUIREMENTS - Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness. Typically requires overnight travel 5% to 20% of the time.MINIMUM QUALIFICATIONS -

• Must be eighteen years of age
• Must pass the Drug Test
• Must pass pre-employment tests if applicable 

EDUCATION REQUIRED - The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

YEARS OF RELEVANT WORK EXPERIENCE - 6

 PHYSICAL JOB REQUIREMENTS - Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

ADDITIONAL QUALIFICATIONS - Ability to travel internationally

PREFERRED QUALIFICATIONS - Bachelors degree in engineering, management, operations, or business International operations experience, supported by foreign language skills (oral and written) Personnel management experience in a manufacturing or engineering environment Executive communication skills (e.g., development and delivery of presentations) Computer skills sufficient to retrieve, manipulate, analyze, and interpret data

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES - Engineering standards development / review / enforcement - min 5 years experience Manufacturing / Operations / Quality Assurance / Quality Control - min 2 years management experience Personnel management - min 2 years experience Continuous improvement program development and execution (e.g., Six Sigma or Lean Manufacturing) Cross functional, multi-project management - min 5 years experience Analysis / Statistics - min 3 years experience