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Customer Experince Champion - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Richmond, KY Richmond, Kentucky |
About this job
With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management team in a clean and safe environment.
Staff Management | SMX, a leading provider of custom designed staffing solutions for Fortune 500 companies throughout the country, has immediate openings for Customer Experience Champion with our premier client in Richmond, Ky.
Industry: Customer Service/Call Center.
Duties: - Offer world-class email, phone and web support to customers with a high regard for individual attention and thoughtful conversation -Provide design consultations with customers seeking advice about our product - Answer questions and troubleshoot issues - Solve difficult customer situations creatively and efficiently - Employ a mastery of internal web tools from payment to email suites - Use sound judgment in dealing with customer inquiries.
Employment Types: Full Time.
Work Location: Staff Management | SMX at Framebridge, 701 South Keeneland Dr, Richmond, KY 40475.
Job Types: Customer Service Rep, Light Industrial.
Shifts: 1st Shift.
Attributes: Background Check, Must be at least 18 years old.
Benefits: Casual Dress Code, Modern, high tech Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance.
Education Required: Bachelors.
Starting Wage: $14.00.
Pay Rate: Starting at $14/hr!.
Required Skills:
- 1-2 years of success in a customer service, retail, or hospitality role - Bachelors Degree in marketing, communication or other relevant field - An engaging personality with strong interpersonal, oral and written communication skills - Familiarity with browser-based tools - Great time-management and organizational skills with a high attention to detail - An independent critical thinker with outstanding problem-solving skills - Happy to multi-task across multiple communication platforms
Staff Management | SMX, a leading provider of custom designed staffing solutions for Fortune 500 companies throughout the country, has immediate openings for Customer Experience Champion with our premier client in Richmond, Ky.
Industry: Customer Service/Call Center.
Duties: - Offer world-class email, phone and web support to customers with a high regard for individual attention and thoughtful conversation -Provide design consultations with customers seeking advice about our product - Answer questions and troubleshoot issues - Solve difficult customer situations creatively and efficiently - Employ a mastery of internal web tools from payment to email suites - Use sound judgment in dealing with customer inquiries.
Employment Types: Full Time.
Work Location: Staff Management | SMX at Framebridge, 701 South Keeneland Dr, Richmond, KY 40475.
Job Types: Customer Service Rep, Light Industrial.
Shifts: 1st Shift.
Attributes: Background Check, Must be at least 18 years old.
Benefits: Casual Dress Code, Modern, high tech Environment, Other on the spot perks, Paid Training, Weekly paychecks, Direct Deposit or Cash Card pay options, Medical / Dental Insurance.
Education Required: Bachelors.
Starting Wage: $14.00.
Pay Rate: Starting at $14/hr!.
Required Skills:
- 1-2 years of success in a customer service, retail, or hospitality role - Bachelors Degree in marketing, communication or other relevant field - An engaging personality with strong interpersonal, oral and written communication skills - Familiarity with browser-based tools - Great time-management and organizational skills with a high attention to detail - An independent critical thinker with outstanding problem-solving skills - Happy to multi-task across multiple communication platforms
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