Shared Services Payroll Administrator

Headway Workforce Solutions is currently seeking a Shared Services Payroll Administrator to join our office in Downtown Raleigh! The Shared Services Payroll Administrator will be responsible for providing administrative support to ensure efficient operation of the payroll department.  You will support payroll administrators, managers and employees through a variety of tasks related to organization and effective communication.  You will send these communications via phone and email while ensuring that all are communicated accurately and with high quality and in a timely manner. This position requires complete professionalism with a focus on customer support, confidentiality and prompt response for all payroll issues. The Human Resources Payroll Administrator must have a strong understanding of compensation and maintaining accurate records. 

As a Shared Services Payroll Administrator, you will...

• Answers all customer inquiries in a knowledgeable and courteous manner
• Resolves payroll inquiries or escalates issues to proper channels
• Assists in preparation of payroll documents
• Maintains all confidential information in a safe format
• Audits all timesheets for accuracy and inputs hours into the payroll system
• Adds all employee information changes, advances, salary updates, tax withholding documents, benefits deductions, direct deposit information.
• Prepares and maintains all related payroll records and reports
• Prepares and processes I9s and E-Verify for corporate staff

Key Requirements

• Associate’s Degree or a Bachelor's degree (B.A.) from a 4 year college or university
• 1+ years of payroll and HR Generalist experience or equivalent combination of education and experience.
• Proven administrative or assistant experience
• Critical thinking and problem solving skills
• Proficiency in Microsoft Office Suite and Microsoft Outlook
• Knowledge or experience with other payroll systems

You’ll love working here because...

• We’re located in the heart of downtown Raleigh on Fayetteville St. near over 130 restaurants, museums, and weekly attractions.
• Large potential for growth and advancement
• Our office has a foosball table and Wii in our breakroom.
• We often get free food…maybe too often
• We engage in fun company culture‑building activities every month.
• We also have unlimited coffee so you can get your coffee fix

Headway Workforce Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Headway Workforce Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.