Healthcare Customer Service Representative - Full-time / Part-time

Job Duties:

Responds to authorizations and referrals from VA and providers regarding all aspects of the VA program.

Places outbound phone calls to beneficiaries and providers as needed within contractual time lines. Schedules appointments and follows up with providers for receipt of medical consult reports for the VA.

Ensures accurate data entry and completion of authorization data from customer information, medical records, referral/authorization forms, Obtains consult reports within required turnaround times.

Contacts providers to obtain missing medical referral reports to comply with contractual time lines.

Analyzes reports and conducts research to ensure accurate documentation of the beneficiary's clinical information. Works in a fast-paced production environment

Education:

Must have at least a high school diploma or GED-No exceptions

Requirements:

Must have at least 6 months of recent health care experience (call center, front/back office, admin/receptionist, etc.)

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.