Customer Service Representative - Full-time

Alorica is one of the biggest companies you've never heard of. We only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with over 90,000 employees in more than 100 locations around globe.

Working at Alorica means having the freedom to explore all kinds of career opportunities. You can choose from several positions - customer service, tech support, management - serving a wide variety of clients in healthcare, insurance, finance and consumer technology.

Alorica offers fun, challenging opportunities for personal and professional development. We want you to have fun and succeed, because when you're at your best, that's when we're at our best.

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.

Responds and resolves customer calls to specific programs and products.

Tracks call related information of each call received for auditing and reporting purposes.

Provides feedback reports on call issues.

High School Diploma or GED required; graduation from a college with an Associate's degree preferred.

Customer service experience - 6 months.

Phone related customer service.

Familiarity with Microsoft Windows, Word, and Excel applications.

May require client specific bilingual language requirement, as necessary.

Contact: Christopher Williams - or 315-731-3263

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Minimum Education and Experience: