Inbound Collections Agent

Description

GET TO KNOW ALORICA.

Alorica is one of the biggest companies you've never heard of. We only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with over 90,000 employees in more than 100 locations around globe.

Working at Alorica means having the freedom to explore all kinds of career opportunities. You can choose from several positions - customer service, tech support, management - serving a wide variety of clients in healthcare, insurance, finance and consumer technology. And you can choose to work at a site, work from home, stay where you are or transfer to a totally new location.

Alorica offers fun, challenging opportunities for personal and professional development. We want you to have fun and succeed, because when you're at your best, that's when we're at our best.

Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.

Alorica

1012 Radio Road, Durant, Oklahoma 74701

1-580-ALORICA 580-916-4502

Business Casual Dress, Bring A Resume, and Apply Online TODAY!

Come in today and get hired today (Must pass hiring requirements)

Come to where you can DISCOVER STABILITY AND ENJOY SUCCESS!

Work hard, have fun, make a difference! What's great about this job?

Qualifications

• In addition to health and time off benefits, you'll be eligible for incentive compensation, tuition reimbursement, and more! And, since we are available to customers 7 days a week between 8am and midnight, you may find a schedule that complements school or other commitments.

• Ability to make independent decisions based on established guidelines

• Ability to effectively handle complex technical customer issues in an independent, timely and efficient manner while maintaining quality standards for customer satisfaction

• Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquiries

• Must be able to prioritize work, manage time effectively and work successfully in a fast paced, multi faceted environment

• Ability to meet or exceed established performance goals

• Must be able to adhere to an assigned work schedule, must be dependable and punctual

• Will acquire and retain multiple product range knowledge

• Bonus opportunity of up to three hundred dollars a month.

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.