Inside Sales Representative

Candidates must have:
- At least 2 years of inside or outside sales experience, preferably in MFG
- Strong Computer skills, especially with Microsoft Office
- Problem solving and time management skills

Main job duties:
- Responsible for managing the existing customer accounts and looking for new customers
- Saturating current customers
- Managing day to day needs for the customers and supporting outside sales reps with the information they need
- Taking customer calls
- Assisting with pricing conversations and price quotes for customers
- Doing research to gfain knowledge for pricing bids
- Function as the liasion between the customer and the Sales Reps/Engineers
- Utilize computers daily and use Microsoft Office programs
- Respond to all general line customer inquiries via phone, fax or email by determining material availability, conformance to customer requirements, quoting prices, and providing a reasonable delivery commitment designed to obtain the customer's order or expanded order
- Enter orders into the system and modifies or deletes as required
- Read blueprints in order to enter quotes or orders for material processed in accordance with drawing specifications
- Coordinate with customers, operations, traffic, outside sales, purchasing and sales management to expedite or troubleshoot customer orders
- Understand and provide feedback to customers regarding operational capabilities and enhancements
- Initiate telephone calls to customers and potential customers to solicit purchases of stock or to follow-up previously quoted business opportunities
- Handle customer calls relating to complaints on orders by investigating the basis of complaint, referring problems to appropriate personnel, recommending action to rectify problems, and following up to ensure resolution
- Act as a technical and market resource by counseling and advising customers
- Arrange for outside purchasing of materials and services to fill customer orders or items not in stock, or not normally stocked and/or used
- Utilize creative and innovative sales techniques to increase sales volume
- Cultivate a strong product and market knowledge, as well as knowledge of the customer's business and end use of material
- Seek opportunities for product conversions
- Look for opportunities for value added selling
- Conform to company ISO and corporate procedures
- Perform other related work as assigned including occasional travel with outside sales to visit a customer or vendor

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.