Retail Sales Greeter

Time Warner Cable Sales Department currently seeks a Retail Greeter. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.

Purpose:

This position will be responsible for providing customer service satisfaction within the retail store, while supporting the sales representatives and supervisor.


Key Responsibilities:

· Direct lobby traffic.
· Answer customer inquiries.
· Provide customers with informational brochures.
· Accept and exchange remote controls.
· Accept checks and money order payments that do not require receipts.
· Various office administration duties or special projects as assigned.


Qualifications/Skill Set:

· Excellent oral and written communication skills.
· Ability to analyze problems.
· Neat and professional appearance required.
· Will be required to stock equipment.
· Lifting up to 25lbs
- Must Education/Experience:
· High School Diploma or GED and a minimum of 3 years Customer Service related experience; or equivalent combination of
education and experience.


Legal/Financial Responsibilities:

Requires adherence to Time Warner Standards of Business Conduct. Position must assist in maintaining the confidentiality of customer and business data at all times.


Travel:
Minimal travel to other sites within the region may be required for trainings and meetings

TWCCB 9/9/16