General Manager - Full-time / Part-time

To direct the daily operations of a restaurant in a manner that will achieve corporate profit objectives, provide guest satisfaction, and maintain a friendly and enthusiastic work environment for all team members.

• Provides the highest level of hospitality and service to all guests at all times.
• Directs the daily operation of the restaurant within budget. Controls all restaurant monies and adheres to company policies regarding cash handling and security.
• Develops financial performance objectives for the restaurant.
• Supervises restaurant and delivery operations, personnel and procedures to ensure maximum gross profit. Is responsible for the restaurant operation at all times, whether physically present or not.
• Ensures the restaurant’s compliance with established standards in the areas of guest relations, food costs, labor costs, other controllable costs, safety and sanitation.
• Guarantees the production of consistently high quality products by adhering to established standards for ordering, food handling, storage, preparation, portioning and serving products.
• Recruits, interviews, and hires hourly team members.
• Trains, supervises, and develops hourly and management team members. Handles guest complaints to resolution.
• Oversees purchasing and ordering of food and beverages so that inventory levels are within company guidelines.
• Conducts performance reviews and takes disciplinary action with team members if needed.
• Prepares and maintains staff schedules, restaurant reports and personnel records.
• Ensures that all company specials, promotions, and marketing plans are in place.
• Ensures compliance with established safety and sanitation procedures and all Federal, State, and local regulations (child labor laws, wage and hour, etc.)
• Maintains the cleanliness and appearance of the restaurant and assists in any restaurant station when needed.