Deli Customer Service

Description

Want a job you’ll LOVE?

Our Deli department offers a wide variety of delicious sliced meats and cheeses, ideas for easy entertaining, and countless meal solutions and suggestions. In this department, you’ll work closely with a team to help make great meals easy and provide incredible service to our customers. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you!




How do I make a difference?

Providing Incredible, Knowledge Based Customer Service

• Proactively approach customers, slice, weigh and package a variety of items as requested, and answer any questions about products or service offered
• Slice a variety of meats and cheeses throughout the day to maintain product levels on wafer trays and ensure the most efficient customer service at the counter

Ensuring High Quality Products & Ingredients

• Work with team members to maintain the overall appearance of the department, ensure cases are well-merchandised, properly signed, and stocked with supplies to complete tasks efficiently
• Unload and break down deliveries, stock cases and coolers; refill to meet customer needs while rotating for freshness
• Follow Wegmans core recipes and job aides when preparing all products for use in the Prepared Foods department, ensure a consistent outcome in line with Wegmans standards of quality
• Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures

Living Who We Are

• Support, encourage, and respect co-workers
• Work with supervisor to set and achieve goals for professional development
• Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
• Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department

Seeking Candidates Who…

• Live our values: caring, respect, empowerment, making a difference, high standards
• Possess teamwork & diversity awareness
• Seek continuous learning opportunities
• Provide incredible customer service
• Ensure food & human safety
• Possess organizational skills
• Provide knowledge based service
• Educate self and others about product knowledge
• Use and explain Wegmans cooking techniques

Preferred Skills and Experience

• Customer Service experience, preferably in a food service industry, grocery or retail setting
• Experience working in a deli and/or using a deli slicer

Work Environment

• Work involves continuous interaction with customers and co-works in a fast-paced environment
• Typical motions include repetitive grasping, repetitive hand and arm movements, bending, reaching, and lifting
• Responsible for moving and lifting an average of 5-20 pounds with a maximum weight lifted of 35 pounds occasionally
• Work involves exposure to various work environments, including cold temperature
• May be exposed to various allergens (things that may cause an allergic reaction)
• Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours

* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen physical and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed

Age Requirement: Must be 18 years or older.

Days/Hours Requirement: Position requires a flexible availability that includes: early morning, afternoon, and evening hours. Availability on weekends and holidays is required. Shifts generally range between the hours of 6am-11pm each day of the week, Sunday-Saturday.