Billing and Collections Representative - Overland Park, KS - Full-time / Part-time

Position Description:




Energize your career with one of Healthcare’s fastest growing companies.  
 
You dream of a great career with a great company - where you can make an impact and help people.  We dream of giving you the opportunity to do just this.  And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare companies, UnitedHealth Group is restlessly pursuing new ways to operate our Service Centers, improve our Service levels and help people lead healthier lives. We live for the opportunity to make a difference and right now, we are living it up.
 
This opportunity is with one of our most exciting business areas: Optum - a growing part of our family of companies that make UnitedHealth Group a Fortune 14 leader.
 
Optum helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions, and treatments; helping them to navigate the system, finance their Healthcare needs, and stay on track with their Health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation, and Performance.

Primary Responsibilities:



Interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies

Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function

Educate customers regarding the availability of receiving invoices and remitting payments through online applications

Monitor outstanding balances and take appropriate actions to ensure clients pay as billed.

Manage the preparation of invoices and complete reconciliation of billing with accounts receivables

May also include quality assurance and audit of billing activities

Experience in Medical and Pharmacy benefit verification.

Experience in billing and collections of claims.

This function is responsible for medical and ancillary product premium billing.

Required Qualifications:




High School Diploma/GED

Monday - Friday  flexible between 7:00 am - 7:00 pm

2+ years of customer service experience analyzing and solving customer problems

2+ years of experience  Windows PC applications (printing, document saving) and Excel (filters, sorting)

ICD9/IDC10 experience

1+ year of working experience multi-tasking to include working on multiple products and multiple levels of benefits within each product

1+ year medical collections experience

1+ year medical billing experience

Insurance terminology including insurance forms knowledge

Preferred Qualifications:



Associates or Bachelor’s Degree (or higher) in Business or Accounting

1+ year of experience in SharePoint

2+ years medical billing experience

2+ years medical collections experience

Physical Requirements and Work Environment:



Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
Soft Skill:


Ability to remain focused and productive each day though tasks may be repetitive

OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do.
 If you're ready to talk about groundbreaking interactions, let's talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let's talk about smart, motivated teams. Let's talk about more effective and affordable healthcare solutions. This is caring. This is great chemistry. This is the way to make a difference. We're doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.  Join us and start doing your life’s best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.