Healthcare Support Representative - Full-time / Part-time

Excellent opportunity to get your foot in the door with an awesome Fortune 500 company!

Must Have:

-Minimum of 1 year of customer service experience within the medical or healthcare field, ideally where they've had to enroll patients into specific insurance or health/wellness benefit plans
- Experience in a call center setting making and receiving high volume calls

Job Duties:

- Responsible for inputting and locating participant information in member management system
- Will make outreach calls for scheduling and enrollment information
- Utilize Policy and Procedures for locating participant demographics when participants have been identified as unable to locate or no response
- Verify participant eligibility and diagnosis verification
- Input direct referral participant information to member management system
- Contact participants for initial assessment to identify program intervention level
- Contact participants for scheduling of Baseline calls and Home Visits

Environment

Shifts:
Candidates must have flexibility between the hours of 8AM - 9PM, M-F. Some days will be 8 - 430pm and others will be 11:30 -8pm, schedules will not fluctuate week to week (they are perm).

They will work rotating Saturdays from 830-5 PM, everyone will most likely work 1 Saturday/month

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.