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in Denver, CO

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About this job

Overview:

Greets guests with a friendly and honest smile and presents a professional approach to the guest.  Run the cash register and seats guests to table of their choosing. Maintains a high level of guest service and guest relations.

 

 

Responsibilities:

  • Provide excellent guest service at all times.
  • Greet and thank guests for dining in the Buffet.
  • Operate register including accurately handling of all transactions and money.
  • Maintain the server rotation.
  • Notify servers where to seat guests.
  • Seat guests when needed.
  • Restock rolled silverware.
  • Check V.I.P. cards against list.
  • Answer telephone.
  • Validate coupons thru computer.
  • Keep record of guests per server.
  • Rewrite menu board for next meal.
  • Take care of team member plates and bowls.
  • Help server’s clean tables or roll silverware when necessary.
  • Shut down computer at end of shift.
  • Count bank and take to cage.
  • Provide excellent guest service at all times.
  • Greet and thank guests for dining in the Buffet.
  • Operate register including accurately handling of all transactions and money.
  • Maintain the server rotation.
  • Notify servers where to seat guests.
  • Seat guests when needed.
  • Restock rolled silverware.
  • Check V.I.P. cards against list.
  • Answer telephone.
  • Validate coupons thru computer.
  • Keep record of guests per server.
  • Rewrite menu board for next meal.
  • Take care of team member plates and bowls.
  • Help server’s clean tables or roll silverware when necessary.
  • Shut down computer at end of shift.
  • Count bank and take to cage.
 

Qualifications:

  • 1 year cash handling experience preferred.
  • Able to lift/move heavy items such as containers of trash and dishes.
  • Must be able to tolerate being on your feet for the duration of shift.

Requirements

Company Benefits Monarch Casino Black Hawk is proud to offer a competitive, comprehensive benefits package which includes:

 

  • Discounted bus passes ($4/round trip)
  • Free meal per shift in the best buffet in Black Hawk! (or at Chicago Dogs Eatery for graveyard Team Members)
  • 4/10 hour work week for select positions
  • Comprehensive benefits (medical, dental, vision, supplemental coverage)
  • Holiday pay Vacation pay 401k retirement savings plan + discretionary company match
  • Free Team Member parking
  • Promote from within policy
  • Friendly Team Members

Monarch Casino Black Hawk is located only 40 minutes from Denver in the beautiful mountain town of Black Hawk, CO. It is the first casino visitors see when arriving from Denver on Highway 119.  Monarch Casino showcases hot, new slot machines, video poker and exciting table games, and a premier buffet featuring nightly Whole Maine Lobster, Crab and USDA Prime Rib.

As a growing organization, we are proud of our ongoing expansion transforming Monarch Casino Black Hawk to a full service destination resort.  This includes expanding the casino gaming space and building a brand new hotel tower featuring 22 stories and over 500 guest rooms. Along with the hotel tower there will be multiple food outlets, a fitness center, spa and a swimming pool on the top floor with views of clear creek canyon and the surrounding mountains.

With all the great things to come, Monarch needs great people. The casino is accepting applications for talented guest service oriented individuals to join the Monarch team. Ideal applicants will have exceptional communication skills and have a passion for excellent guest service. By joining Monarch, team members will be well positioned to advance and grow along with the overall expansion. Since Monarch is a service oriented company, it is important to note that all Monarch Casino Black Hawk team members must adhere to strict professional image requirements - visible tattoos and visible body piercings are not permitted.