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About this job

Please apply in advance through careers.mistercarwash.com and prepare for an interview. On the spot decisions for some positions!

Come shine with Mister Car Wash, an industry leader, and the nation's largest and fastest growing car wash company operating over 200 car washes and express lube centers in 20 states.

When: 9am to 12pm, Tuesday and Wednesday

Where: 2239 Gallatin Pike

What: Hiring Production, Customer Service Advisors, and a Manager In Training

Perks for you:

• Generous Paid Time Off

• Free Car Washes and Lube Center Discounts

• Experience in the car wash industry is not necessary

• FUN working environment

What you would do in Production:

•Prepare vehicles before they enter the wash tunnel ensuring hard to clean areas are given special attention

•Comply with all Mister Car Wash Safety procedures and policies

•Perform spot drying ensuring the delivery of a high quality service to the customer

•Deliver an exceptional customer experience by handling vehicles with extreme care

•Promptly report any prior or new damage to a customer's vehicle to management

What you would do as a CSA:

•Promptly acknowledge customers

•Present options based on customers expressed needs while promoting special offers or programs available

•Properly invoice customers based on the services performed

•Provide world class customer service by consistently exceeding established performance goals and standards

•Accurately process service tickets and balance cash drawers at the completion of each shift

•Process transactions including cash, check, debit/credit/gift card payments accurately with strong attention to detail

•Thank every customer and answer questions about services and procedures

What you would do as an MIT:

• Grow the customer volume, drive sales, and increase profitability for the location.

• Lead a team and deliver an outstanding customer experience through managing daily operations and creating a positive and high energy environment that customers can feel.

• Deliver consistent high quality products/services & promote Mister Car Wash within the community.

• Train employees on the value of educating customers and soft selling products, and services.

• Manage employee performance, talent acquisition, corrective action, and terminations.

• Ensure the appearance of the site is of the highest standard and appealing to customers.

• Manage through a variety of challenges related to equipment troubleshooting, technical issues, production, employees, and customer service.

• Maintain equipment, chemicals, and other supply inventory and decrease waste and shrink.

• Facilitate staff training and provide support at all team members' levels of development.

What we're looking for:

•Outstanding Customer Service skills and an outgoing attitude

•A strong attention to detail and ability to take pride in a delivering a quality service

•Ability to work long hours on your feet in fast paced environment

•Ability to work in extreme temperatures and weather conditions

•Experience in the car wash industry is not necessary!

Please prepare by applying ahead of visiting and dress for an interview:

http://careers.mistercarwash.com/mister-car-wash/production-87

http://careers.mistercarwash.com/mister-car-wash/customer-service-advisor-17

http://careers.mistercarwash.com/mister-car-wash/manager-training-7

Mister Car Wash Northside - 2239 Gallatin Pike, Madison TN 37115