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est. per hour
Collections
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Rocky River, OH Rocky River, Ohio |
About this job
Cleveland, OH Medical Billing Company located on the west-side, is seeking several customer service, sales-minded, 3rd party Collections Specialists. This position starts on January 2, 2017, and is a Contract-to-Hire position. Hours are M-F, 8:00am-5:00pm (4 days a week), 11:00am-8:00pm (1 day a week), and 8:00am-12:00pm (4 hours, 1 Saturday a month); training schedule is M-F, 8:00am - 5:00pm. Salary is $12.00-$14.00 an hour (based on experience), $14-16 an hour w/ commissions and benefits once hired.
Job Responsibilities:
Advise debtors of necessary actions and strategies for debt repayment.
Evaluate the nature of the debt and take appropriate steps to resolve while abiding by FDCPA, FDRA, and HIPAA.
Meet and exceed monthly individual goals.
Meet and exceed monthly productivity standards (150 calls per day, 3 payments by phone per day, and 2.5 hours talk time per day).
Arrange for debt repayment or establish repayment schedules based on consumers' financial situations.
Perform follow up practices on accounts.
Make outbound and accept inbound calls as well as participate in call campaigns as requested.
Work with the consumers on necessary actions and strategies for debt repayment.
Job Requirements:
Ability to work under pressure while maintaining the highest level of professionalism.
General knowledge of health insurance and billing practices (HIPPA).
Basic knowledge of accounting principles and practices and the analysis and reporting of financial data.
Strong understanding of Fair Debt Collections Practices Act and the Fair Credit Reporting Act regulations.
Proficiency with using the Flexible Automated Collection System software.
Must be self motivated and goal oriented.
Excellent customer service and negotiation skills.
The ideal candidate will have experience with collections within a healthcare environment, and have exceptional customer service skills. If you have a proven track record of success in 3rd party collections, an outgoing personality, and are looking to take your career to the next level, this is the opportunity for you!
TRN Financial Group, a division of The Reserves Network, specializes in identifying superior accounting and finance talent. Building on a rich history of staffing excellence that began in 1984, TRN Financial Group provides this talent to its customers on a Temporary, Temp-to-Hire and Direct Hire basis. Apply today, work tomorrow by visiting our website at www.trnstaffing.com. Only Candidates that meet the above listed requirements will be considered!
Job Responsibilities:
Advise debtors of necessary actions and strategies for debt repayment.
Evaluate the nature of the debt and take appropriate steps to resolve while abiding by FDCPA, FDRA, and HIPAA.
Meet and exceed monthly individual goals.
Meet and exceed monthly productivity standards (150 calls per day, 3 payments by phone per day, and 2.5 hours talk time per day).
Arrange for debt repayment or establish repayment schedules based on consumers' financial situations.
Perform follow up practices on accounts.
Make outbound and accept inbound calls as well as participate in call campaigns as requested.
Work with the consumers on necessary actions and strategies for debt repayment.
Job Requirements:
Ability to work under pressure while maintaining the highest level of professionalism.
General knowledge of health insurance and billing practices (HIPPA).
Basic knowledge of accounting principles and practices and the analysis and reporting of financial data.
Strong understanding of Fair Debt Collections Practices Act and the Fair Credit Reporting Act regulations.
Proficiency with using the Flexible Automated Collection System software.
Must be self motivated and goal oriented.
Excellent customer service and negotiation skills.
The ideal candidate will have experience with collections within a healthcare environment, and have exceptional customer service skills. If you have a proven track record of success in 3rd party collections, an outgoing personality, and are looking to take your career to the next level, this is the opportunity for you!
TRN Financial Group, a division of The Reserves Network, specializes in identifying superior accounting and finance talent. Building on a rich history of staffing excellence that began in 1984, TRN Financial Group provides this talent to its customers on a Temporary, Temp-to-Hire and Direct Hire basis. Apply today, work tomorrow by visiting our website at www.trnstaffing.com. Only Candidates that meet the above listed requirements will be considered!
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