Senior Business Process Analyst - Franklin, TN - Full-time / Part-time

Be part of something daring and bold and help rewrite the history of UnitedHealth Group!
 
We're changing the landscape of health care with people like you, who really know how to get down to business. When you join us at UnitedHealth Group as a Business Analyst, you will use your sharp business skills to assist in creating, controlling and improving business processes that relate to internal and external compliance activities by creating, reviewing, controlling and improving processes. Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools. Responsibilities include analysis, auditing, and developing plans and programs to support compliance using a variety of applicable tools.
 
You'll be in the driver's seat on vital projects that have strategic importance to our mission of helping people live healthier lives. You'll be doing your life's best work.(sm)
 
The Senior Business Process Analyst will act as a liaison to corporate privacy, corporate exam management, and the corporate regulatory team. They will be responsible for reviewing, researching and tracking potential PHI incidents. They will handle various projects throughout the year such as working with the Business for DRG recertification, CA Fair Claims Training, SOC1, SOC2, HiTrust and SOX audits, client security assessments, and monitoring the businesses for completion of required training courses. They will need to train on regulations related to the Debt Collection Business, Fraud, Waste and Abuse, and be able to work with the businesses to assist them in any implementations and/or remediation of compliance processes as related to state and federal regulations.Primary Responsibilities:

Be the business subject matter expert, experienced in business analysis and requirements gathering
Lead process design and project implementation teams in process improvement activities
Lead and manage customer readiness activities and project implementation teams in process improvement activities
Diagnose process improvement opportunities and develop solutions using principles of process excellence and related tools
Lead your business partners in the creation, implementation and evaluation of Total Quality Management (TQM) programs
Generally work is self-directed and not prescribed
Works with less structured, more complex issues
Serves as a resource to others

Required Qualifications:

Bachelor’s degree in Business, Finance, Health Administration or related field or equivalent work experience
2+ years of experience with documenting processes and practices, often in accepted project methodology artifacts, while effectively prioritizing multiple tasks, priorities, projects, and deadlines.
Intermediate level of proficiency with PC based software programs and automated database management systems required (Excel, Access, PowerPoint).
Excellent communication, time/project management, problem solving, organizational, and analytical skills
Preferred Qualifications:

Previous work in debt collection or fraud, waste, and abuse is a plus
Previous work with project management is a plus
2+ years MS Project, Access, Word, Excel, PowerPoint, SharePoint, and Visio Previous Healthcare Industry experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
 
Job Keywords: Business Process Analyst, project management, Franklin, TN, Tennessee