Medical Assistant - Phoenix, AZ

Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Due to our expanding business, UnitedHealth Group is seeking Clinical Administrative Coordinators who share our passion for helping others live healthier lives. As one of the world's leading health care companies, UnitedHealth Group is pursuing innovative new ways to operate our service centers and improve on our ability to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you'll have the opportunity to make an impact on a huge scale. Take this opportunity and begin doing your life's best work.(sm)
 
Optum Medical Network (OMN) is a network of health care providers in the Southwest, whose mission is to connect and support providers by working together to deliver the most effective and compassionate care to each and every patient they serve.  Optum Medical Network’s focus is to do the right things for patients, physicians, and the community. Optum Medical Network’s Core Business is contracting directly with health insurers to deliver a highly personal care management and service model to their patients.  The current focus of Optum Medical Network is on seniors, and those with complex care needs, who most benefit from a high touch model of care.
 
This position will support our providers in the clinic setting by rooming patients, setting up rooms for minor procedures, taking patient telephone calls, and calling patients with test results. We are looking for people with high level customer service skills who will treat customers with professionalism, patience and compassion.
 
Primary Responsibilities:


Performs any combination of the following duties under the direction of the provider to assist in the examination and treatment of patients

Interviews patients

Measures vital signs, such a pulse rate, temperature, blood pressure, weight and height, and records information in the electronic health record

Prepares treatment rooms for the examination of patients

Drapes patient with covering and positions instruments and equipment

Hands instrument to provider as directed

Operates electrocardiograph (EKG), spirometer, DPN, flo check, and other equipment to administer routine diagnostic tests

Performs phlebotomy

Gives injections or treatments

Notifies patients of test results

Call, fax, or e - prescribe new prescriptions at the request of the prescriber

Authorizes prescription refills

Documents in the medical record when any of the above activities take place

 Required Qualifications:


High school diploma or equivalent
Graduate from an accredited *Medical Assistant program* (see note below)
2+ years of experience in an outpatient setting
Knowledge of senior population with complex problems
Excellent interpersonal and communication skills
Flexible and adaptable to work with all types of member communication styles / personalities
Ability to multi-task and work as part of a collaborative team
Problem solving and decision making skills
Demonstrate accuracy, timeliness, and attention to detail
Electronic Medical Records (EMR) experience
Preferred Qualifications: 

CPR certified
*Must complete an approved training program. Approved medical assistant training program' means a program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP); the Accrediting Bureau of Health Education Schools (ABHES); a medical assisting program accredited by any accrediting agency recognized by the United States Department of Education; or a training program designed and offered by a licensed allopathic physician that meets or exceeds any of the prescribed accrediting programs and verifies the entry-level competencies of a medical assistant prescribed under R4-16-402 NP scope of practice.
 
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
 
 
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
 
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
 
 
Job Keywords: Certified Medical Assistant, CMA, Medical Assistant, MA, Registered Medical Assistant, Senior, Phoenix, AZ