FRONT DESK CLERK (FULL -TIME)

• We have an opening for a full-time FRONT DESK CLERK position.
• Location: One Microsoft Way, EBC Redmond, WA, 98052. Note: online applications accepted only.
• Schedule: F/T; M-F 11:00AM - 7:30PM.
• Requirement: Hotel/Restaurant Experience preferred.

If you have a positive attitude and a love for learning, you may be interested in joining our team.

Eurest is recognized worldwide for standards of service and excellence within the foodservice industry. Embracing an ownership mindset, Eurest leverages global resources, promotes a local presence and enriches the communities we serve. The Eurest Promise, "connect with people, inspire through food, create solutions, and live our promise," is exemplified throughout our organization. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.

Full time associates at Eurest are offered many fantastic benefits such as:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (FSAs)
• Commuter Benefits
• Wellness Program
• Employee Assistance Program
• Life Insurance for Associates and Eligible Dependents
• Short Term Disability (STD) and Long Term Disability (LTD)
• Accidental Death & Dismemberment (AD&D) Insurance
• Discount Marketplace
• And other voluntary benefits

Summary:  

The EBC Concierge Team is responsible for managing a seamless onsite experience for all briefings, EBC Live’s, events, summits, speaker events, and internal meetings taking place at Microsoft Executive Briefing Center, Redmond.  EBC Concierge offers a dual role in administrative and concierge support, as well as logistical and in room support for our executive briefings. Excellent customer service and communication skills, as well as the ability to prioritize and manage multiple projects is required.  

Essential Functions & Responsibilities:

* Support all briefings, EBC Lives, events, summits, speaker events, and internal meetings

* Manage multiple inboxes, calendars, and MyEBC for inquiries

* Send timely, detailed and personalized emails to the Account and EBC Operations teams

* Use of MyEBC and internal applications to generate and manage briefing support 

* Ensure that all briefing rooms have been set up accordingly

* Breakdown briefing rooms after briefings have departed

* Communicate with internal teams to assist in room setup, cleaning, and last minute requests

* Book day of transportation, entertainment and dinner reservations

* Track and stock amenities offered throughout the EBC

* Report facility concerns and support the Facilities Manager as needed

* Track metrics and present reporting to Management

* Ship last minute packages for clients and customers

* Assist in emergency situations

Qualifications:

* Hospitality/Restaurant Experience preferred

* Ability to think quickly and accurately, showing initiative and sound judgment.

* Highly proficient in MS Office including Outlook, Word, Excel, PowerPoint.

* Strong interpersonal and customer service skills. 

* Ability to interact with all levels of business clients. 

* Excellent communication skills are a must (both verbal & written).

* Must be process oriented yet flexible. 

* Self-motivated and adaptable.  

* Independent, yet able to follow guidelines well.

* Comfortable communicating with a global community; i.e. various cultures and languages.

* Organized and task driven.  Strong documentation skills.

Work Environment: 

* Global \ World Class

* Executive Level Guests

* Business Professional

* High Discretion

* Limited Access

* Rapid Evolution and Change

About Compass Group: Achieving leadership in the foodservice industry

Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Req ID: 86102