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About this job

Inside Sales

 

Location: Laguna Hills, CA

 

Apply now » Amtrak Vacations is the leading supplier of rail vacation packages featuring Amtrak® rail services in the United States. We combine the thrill of rail travel with inclusive travel packages for one-of-a-kind vacations throughout North America. Amtrak Vacations offers over 350 rail vacations to amazing cities, scenic landscapes and spectacular National Parks with options to depart from more than 500 Amtrak rail stations across the country. We employ diverse, energetic professionals in a variety of career fields in Beverly, Massachusetts & Laguna Hills, California offices. Amtrak Vacations is operated by Yankee Leisure Group, Inc.

 

Are you ready to join our team?

 

SUMMARY OF DUTIES/ ESSENTIAL FUNCTIONS:

 

-Provide an excellent experience on calls with our travelers to drive customer loyalty and referrals

 

- Consistently achieve individual sales and performance goals.

 

- Consistently communicate and build relationships with all of our clients and passengers.

 

- Understand customer needs and requirements.

 

- Provide suggestions, prices and book clients on domestic and international rail packages.

 

- Source new sales opportunities through inbound lead follow-up, outbound calls and emails.

 

- Participate in weekly team trainings plus one on one coaching.

 

- Advise travel agents and clients concerning sales specials and promotions.

 

-Hours: M-F 10:30am to 7pm, One Saturday a month 6am- 2:30pm

 

- Other duties may be assigned.

 

Desired Skills and Experience

 

- Call Center Experience

 

- Proven record of attaining goals consistently, seeking personal growth and improvement, and accountability for personal performance.

 

- Positive attitude and desire for personal development

 

- Strong computer skills and ability to quickly master new systems and programs

 

- Experience in the industry and passion for travel preferred          

 

 

Our Generous Benefits Package Includes: (Base salary plus commission)

 

-Comprehensive health

 

-401K

 

-Travel discounts

 

-Profit Incentive Plan

 

-Paid Time Off

 

-Familiarization Trips (Get paid to experience our vacations)