Retail Regional Manager - Full-time

The Role: Are you passionate about retail and giving customers a "wow" experience in a customer friendly retail store setting? Do you want to be a part of a Fortune 250 Company that is focused on being the leader of changing the Customer Retail Experience in 2016 and in the future? If your answers are yes, then a Retail Regional  Manager role with NAPA may be the perfect opportunity for you! We are looking for someone who is passionate about developing retail shelf plans and planograms that drive our store success and customer experience. Automotive experience is not required…a passion for Retail and Customer centric attitude is a must!     

This Role may be for you if you are driven by:

• Growth in retail sales
• Growth in retail market share
• Growth in overall customer base
• Customer satisfaction
• Employee satisfaction
• Growth in store gross margin

Responsibilities

As a Retail Regional Manager, a typical day would include the following:

• Lead up to 12 Retail Business Development Managers (RBDMS).
• Serve as the the key point of contact between Retail HQ and field leadership.
• Lead RBDMs for Company Owned stores in a matrix structure. 
• Work closely with District and General Managers at the operations level.
• Lead RBDMs for Independently Owned stores, with a direct reporting relationship.
• Work closely with Sales and General Managers to effectively build relationships with independent owners.
• Act as the key authority on retail initiatives,
• Recruit, onboard, coach, mentor, and train Retail Business Development Managers (RBDM) to ensure results are achieved.
• Deliver training and coaching for all RBDMs within a geographical area.

Qualifications

What we need from you to be great in this role:  

• Ability to understand and demonstrate retail essentials such as store merchandizing, promotional displays, and price label accuracy.
• 4+ years experience in retail having achieved level of multi store leadership, in the capacity of either Area Manager, District Manager, or equivalent.
• Demonstrated ability to lead retail teams and display strong influencing skills.
• Must possess passion for customer service and demonstrate professionalism, good judgment and a strong work ethic.
• Ability to communicate, present, and persuade both virtually and in person and possess problem solving and decision making skills.
• Demonstrates organizational and planning skills, practice time management, meet deadlines and display a sense of urgency.
• Demonstrates initiative and take action when appropriate, continuously strive for self-improvement.
• Possesses good business acumen and ability to make decisions based on analytics available.
• Ability to lead a senior team with proven ability to develop an accountable and empowered work environment.
• Work is performed in a typical office environment and retail store environment. In retail store there may exposure to noise, dust, fumes, or temperature shifts.
• Travel to the various operations, estimated to be approximately 70-80% of time, required.
• High School Diploma or equivalent required. College degree or equivalent sales experience or successful retail management experience preferred.

What we are pleased to offer you:

• Outstanding health benefits and 401K
• Stable and very successful company. Fortune 200 with a “family” feel
• Company Culture that works hard, yet takes care of employees
• Opportunity for accessing multiple career paths, ongoing development, with support from leaders and your team.

Closing Statement

We're not your grandfather's NAPA. While we have a strong legacy behind us, we've sped our way to become a powerhouse in the auto parts industry with 6,000 stores, 60 distribution centers, and 16,000 NAPA AutoCare facilities across the country, and we're not stopping there.

As our vehicles become more advanced, we've adapted our business in ways that allow us to stay ahead of the curve. We're constantly updating our inventory of over 450,000 parts, opening new stores, reaching out to customers in new ways, and most importantly, we're hiring new talent to join our ranks.

If you are interested in joining NAPA, you share our passion to help customers, both retail and wholesale, keep their vehicles running. At NAPA, you'll be part a team that's building on an 80-year legacy of NAPA KNOW HOW, backed by the best employees in the world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.