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in Englewood, CO
Resident Relations Specialist - Shared Service Center - Full-time / Part-time
•30 days ago
Hours | Full-time, Part-time |
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Location | Englewood, CO Englewood, Colorado |
About this job
Description:
Aimco is looking for a Resident Relations Specialist to join the team at the Shared Service Center.
Communicates with residents at the time of their rent renewal. They also manage all administrative tasks of the renewal process. Great communication skills, both written and verbal, are needed so that we can provide excellent customer service to both the residents and team members.
Essential Job Functions\:
Supports residents during the move-out process, which may include notice to vacate and resident transfers. Manages resident lease renewal process including finalizing renewal leases with the resident via phone and internet. Monitors resident retention. Responsible for lease renewal notification and timely resident notice to renew or vacate.
Qualifications\: Excellent customer service and organizational skills.Keywords\: (Resident Relations, Customer Service, Bank, Banking, Wells Fargo, TD Bank, Capitol One Bank, Sun Trust Bank, Nordstrom, Macy’s, Problem solving, Sales goals, Retail, Customer complaints, resident complaints, resident issue, Leasing, Property Management, Customer relations, Resident Resolutions, Chase, Resolving issues, Customer Relations, Customer Service, customer concerns, customer complaints, problem solving, Customer relations specialist, Customer Service Specialist, Banking, Banks, Tellers, Apartments, Apartment, Property Relations Specialist, Client Relations specialist, Customer care representative, Community relations coordinator, community relations, Customer relations representative, resident relations)
For more information, please visit www.aimco.com.