Lead Talent Development Consultant

CenturyLink (NYSE: CTL) is a global communications, hosting, cloud and IT services company enabling millions of customers to transform their businesses and their lives through innovative technology solutions. CenturyLink offers network and data systems management, Big Data analytics and IT consulting, and operates more than 55 data centers in North America, Europe and Asia. The company provides broadband, voice, video, data and managed services over a robust 250,000-route-mile U.S. fiber network and a 300,000-route-mile international transport network.

The  Lead Talent Development Consultant is responsible for improving the productivity of the organization’s leaders through leadership development programs. This person is responsible for the effective development, coordination and presentation of programs for all CenturyLink leaders. The position will be responsible for identifying the business needs that drive the programs and implement effective solutions to meet those needs. The position will continually assess current programs effectiveness and be able to demonstrate the impact to each program. In addition, the position will actively research, creatively design and implement effective methods to educate, enhance performance and develop leadership skills, this includes being responsible for optimizing the cost/benefit aspect of the programs.

Principal Duties and Responsibilities (Essential Functions**):

·         Demonstrates experience in training facilitation, presentation, coaching, influencing, and communication at multiple levels of the organization. 

·         Utilizes critical thinking and needs assessment skills to analyze, problem solve, and improve processes. 

·         Owns an entire training program; which includes partnership with key functional areas. 

·         Evaluates effectiveness and develops strategies to address root causes of business unit and corporate performance issues.

·         Mentors and coaches team members. 

·         Proven expertise in delivery of facilitation and training activities.

·         Acts as change agent for internal customers in development of solutions. 

·         Contributes technical expertise to the development, evaluation, and implementation of new course content in their area of expertise.

·         Actively supports the development of employees in the organization, including cultural and process changes. 

·         Exercises considerable latitude in decision-making. May work with outside vendors to identify/schedule programs and support materials.

Qualifications & Skills:  

Required

·         Bachelor's degree in Organizational Development, Human Resources, Education Instructional Design or Instructional Technology, Education Technology, or equivalent education, relevant experience, and training. 

• Minimum 3+ Training  and development knowledge and experience or equivalent focus in telecommunications, Telecom, Technology and/or Leadership.
• Strong computer skills required - Computer / Internet / Research Proficiency.
• Experience evaluating individual and/or group professional development needs, and recommending appropriate improvements.
• Work experience demonstrating strong analytical, communication, organizational, and writing skills.
• Prior work experience requiring strong public speaking and/or presentation skills.
• Prior work experience demonstrating cultural competencies in delivering and receiving constituent communication appropriate for a wide range of cultural, racial, geographic, ability or educational background.

Preferred

·         Master’s Degree preferred.

·         Previous management experience preferred.

Alternate Location: US-Louisiana-Monroe

Requisition #: 93807

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at  

EEO Statement

No Discrimination. We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Any offer of employment is contingent upon the results of a pre-employment drug test and background check.

Disclaimer

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.