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IT Support Specialist
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | BLOOMINGTON, IL BLOOMINGTON, Illinois |
About this job
IT Support Specialist
General Description: Provides first and second-level IT support to end users. Manages design software licensing, installations, and updates. This employee also will support internal applications based on relational databases such as Epac, VDoc, and Sysaid helpdesk software. The incumbent must be able to work independently, problem solve, and prioritize. Requires the ability to interact with all organizational levels, and must be able to work in cross-functional teams towards a desired result.
Essential Job Functions:
· At least 18 years old and can provide proof of eligibility to work in the United States
· Willing to submit to a pre-employment background check and/or drug screen
Benefits
At PrideStaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Administrative Assistant a comprehensive benefits package!
Benefits available to PrideStaff employees include:
· Medical Insurance
· Dental Coverage
· Competitive Salary
Join Us.
Company Overview
PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.
With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.
As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!
General Description: Provides first and second-level IT support to end users. Manages design software licensing, installations, and updates. This employee also will support internal applications based on relational databases such as Epac, VDoc, and Sysaid helpdesk software. The incumbent must be able to work independently, problem solve, and prioritize. Requires the ability to interact with all organizational levels, and must be able to work in cross-functional teams towards a desired result.
Essential Job Functions:
- Primary support for internal Help Desk - working directly with end-users to resolve trouble tickets in a timely manner.
- Escalates trouble tickets as necessary
- Active Directory Maintenance (user accounts; Group Policy; DNS etc.)
- Support LAN/WAN connectivity, including remote sites and VPN users.
- Maintain CAD license inventory, installations
- Relational database software support
- Web application front end support
- Perform software and hardware installations, troubleshooting and maintenance - including desktops, laptops, handheld computers, and mobile devices.
- Develop and maintain accurate technical and user documentation.
- Maintain accurate asset and license inventory.
- Understand and implement the health, safety, and environmental policies, and integrate health, safety, and environmental considerations into daily work
- Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
- Assist with other responsibilities and duties as required
- Minimum of High School Diploma or G.E.D. equivalent required. Technical certification or degree preferred.
- Highly motivated individual with IT work experience and/or technical classes/training preferred
- Ability to work independently with proper guidelines, while maintaining flexibility including working hours due to changing work priorities is required.
- Regular lifting of up to 35 pounds from ground to waist level.
- Periodic lifting of bulky objects, often over 50 pounds in weight, and requiring
- Extended periods of sitting at a computer, entering data, will be required.
· At least 18 years old and can provide proof of eligibility to work in the United States
· Willing to submit to a pre-employment background check and/or drug screen
Benefits
At PrideStaff, we recognize and appreciate our team member’s hard work and enthusiasm! Therefore, we are proud to offer the Administrative Assistant a comprehensive benefits package!
Benefits available to PrideStaff employees include:
· Medical Insurance
· Dental Coverage
· Competitive Salary
Join Us.
Company Overview
PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.
With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.
As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!
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