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in Chicago, IL
Applications Engineer - Midwest
•30 days ago
Hours | Full-time |
---|---|
Location | Chicago, IL Chicago, Illinois |
About this job
In this exciting position you will work closely with the sales team to provide and coordinate technical support throughout the entire sales cycle. The Enterprise Solution Engineer’s job responsibilities include:
- Configure and lead demonstration of products and solutions to current and prospective customers, as the lead technical resource.
- Perform Pilots, and Proof of Concept projects.
- Attend industry trade shows, participate in industry workgroups, and promote AMAG Technology
- Work with the capture team on technical responses and content for proposals in response to RFPs, RFI’s & RFQs.
- Work closely with the sales team and prospective customers as a technical SME during sales calls and sales visits.
- Craft and deliver proposals, requirements documentation, and Architecture & Integration designs tailored to customer requirements.
- Work closely with Product Management, Marketing, and Customer Support by providing feedback on potential product enhancements and market demands, as well as competitive direction.
This is a highly visible position, and involves less than 50% travel
Requirements
The ideal candidate will have 5+ years of experience in a similar role. Familiarity with Physical Access Control Systems, Video Management Systems, and Identity Management as well as other Enterprise Software is preferred. Previous experience with fortune 500 projects is a plus.
The following attributes are sought in this position:
- University degree preferably in Computer Science/Engineering or equivalent experience
- An understanding of security concepts and the development of security roles within organizations that meet functional, technical and regulatory requirements
- Should have familiarity with security systems and concepts
- Must be able to learn, understand, and apply new technologies to physical and IT security domain.
- Demonstrated ability to effectively communicate complex concepts to customers including technical and non-technical personnel.
- Demonstrated expertise in problem solving and troubleshooting.
- Some Experience with Database systems such as Microsoft SQL
- Familiarity with Microsoft Operating Systems and Windows Server
- Adept at conducting research into project-related issues and 3rd party product integrations
- The ability to perform both independently and in a team-oriented, collaborative environment is essential.
- Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
- Ability to prioritize and manage changing demands and timelines.
- Strong written and oral communication skills.