Senior Billing Representative - Eau Claire, WI - Full-time / Part-time

Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways. Primary Responsibilities: Maintain payment status and billing records through corrections and adjustmentsPerform data entry Participate in special projects Proactively seeks to further develop billing process competenciesAssist in implementation of process improvements Perform analysis and validation of documents and reports Maintain timely, accurate documentation for all appropriate transactions Ensure departments and customer's needs are metResolve routine and complex questions and problems, referring more complex problems to higher levelsBalance workloadMentor and Coach processorsUpdate process instructions

Required Qualifications: High School Diploma or GED1+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties1+ years of experience in a Billing, Accounts Payable or Account Receivables1+ years of Data Entry experienceExperience with Microsoft Outlook (sending e-mails and meeting invites) and Excel (data entry, and spreadsheet creation)Available to work between 6:00 am and 5:00 pm Monday through Friday Preferred Qualifications: Prior Mentoring experienceExperience with Access (basic navigation of databases, queries, and modifying tables) Soft Skills: Strong communication skills Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.SM Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: billing, claims, medical claims, healthcare claims,  office, UnitedHealth Group, UnitedHealthcare,  training class, customer service representative, customer service, CSR, Data Entry, adjustments, phone support