Banquet Captain - Full-time / Part-time

Our Exciting Work Environment

The Lodge & Conference Center at Geneva-on-the-Lake is located in the heart of Ohio's Wine Country on the shores of Lake Erie. Managed by Delaware North, The Lodge features 109 spacious guest rooms, many overlooking the lake. The property also features 25 brand new Cape Cod-style cottage units, many with lake views!

Horizons Restaurant and Lounge is open year-round and offers stunning lake views. Looking for a meeting space for your group The conference center can accomodate groups up to 350. Need a unique gift Visit our retail shop featuring Ohio-made wines and products. In the mood to visit some local wineries Let one of our knowledgeable and entertaining wine shuttle drivers take you there!

Other onsite amenities include indoor and outdoor pools and hot tubs, outdoor children's play area, lakeside fitness center, and large outdoor fire pit. And coming this summer is an exciting, brand new attraction - Lake Erie Canopy Tours!

The Opportunity

As a Banquet Captain at The Lodge, you'll be responsible for training and directing the banquet staff in servicing all banquet activities during the shift to ensure a successful function and repeat business. This is a part-time hourly position, reporting to the Banquets Manager. Applicants must be available to work nights, weekends and holidays.

Essential Functions:

• Directly supervise all banquet staff on event to ensure all procedures and policies are followed.
• Conduct daily pre-function meetings with Banquet Manager and staff and assure that assignment sheet instructions are communicated.
• Ensure all banquet functions are fully staffed, set up on time and according to the client's specifications.
• Ensure communication with client is consistent throughout the event to assure client we are always available if needed.
• Report to management any unsatisfactory food and beverage items mentioned by guests, any guest complaints or issues, and any positive suggestions to improve guest satisfaction; note any of these items in the Captain's Report.

Knowledge, Skills & Abilities:

• Excellent guest service skills.
• Previous catering and supervisory experience.
• Ability to work quickly, pleasantly and efficiently in a fast-paced environment.
• Strong communication and decision-making skills; ability to work well under pressure and provide leadership and guidance.

Who We Are

Take your career beyond the ordinary—to the extraordinary.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision, grow with us.

Delaware North is one of the largest and most admired, privately-held hospitality companies in the world.  Founded and owned by the Jacobs family for nearly 100 years, it is a global leader in hospitality and food service with operations in the sports, travel hospitality, restaurants and catering, parks, resorts, gaming and specialty retail industries.  Delaware North has annual revenue exceeding $3 billion with 60,000 employee associates. To learn more, visit .

All applicants may be subject to a pre-employment background and/or drug testing.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.  Delaware North is an equal opportunity employer.