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Hours Part-time, Full-time
Location 1060 Bethlehem Pike
North Wales, Pennsylvania

About this job

Breakfast and Lunch Restaurant Manager-DAY TIME HOURS ONLY!

As one of the fastest growing breakfast and lunch restaurant concepts, The Turning Point is building a successful team of highly talented, hard-working and passionate members. At The Turning Point we make a commitment to our employees and providing them with long-term professional growth opportunities. theturningpoint.biz

General Responsibilities

  • Creating a fun, enthusiastic, inviting & warm environment
  • Daily operations of the restaurant.
  • Provide Leadership - must be a role model with strong leadership skills as it relates to training, coaching and corrective action
  • Provide ongoing development of all team members
  • Drive Sales - identify local opportunities to increase sales and provide excellent guest service to ensure repeat and growing business
  • Establish daily, weekly and monthly store goals
  • Control Costs of food, labor and beverage -budget, inventory, catering and ordering, cut waste
  • Provide excellent food & beverage standards consistently - we pride ourselves on the quality of our food & beverages, the manager is responsible for ensuring it meets the highest standards and are always recipe adherent
  • Knowledge of all hourly roles in both FOH & BOH
  • Oversight of all areas of the restaurant in both FOH & BOH
  • Experience in interview and "right-fit" selection, with strong background in training
  • Experience in performance evaluations, rewarding and disciplining employees and giving effective feedback
  • Experience in managing other managers
  • Ability to handle multiple tasks and prioritize work load in a deadline driven, demanding environment.
  • Must be organized, self-motivated, and proactive with a strong attention to detail.
  • Proficient computer skills including POS, Inventory, Scheduling, Employment and Cost Control applications.
  • Team Work - bring employees together and motivate them to provide an excellent customer experience consistently
  • Ensure policies and procedures are enforced & upheld at all times
  • Respond to customer complaints rapidly; ensuring positive resolution
  • Ensure all guests feel welcome and are given responsive, friendly and courteous service at all times
  • Responsible for cash control in compliance with company policy
  • Be proactive in reaching store & company goals in sales, service, appearance; while creating a positive, fun and productive working environment
  • Ensure the security and safety of the restaurants guests and employees

Job Requirements

  • Good tenure at previous employers
  • 3+ years of Restaurant Management experience in a fast-past environment
  • Success in leading teams of 20+ employees
  • Excellent communication skills, strong interpersonal and conflict resolution skills