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About this job

Primary Responsibility
  • Answer phones and direct to appropriate staff. (Daily)
  • Forward and unforward phones. (Daily)
  • Greet visitors and make them feel welcome. (Daily)
  • Review On Call Report and copy and save to client and/or CG Activity Log in ClearCare. (Daily)
  • Archive all On Call Reports. (Daily)
  • Stamp any office mail in outgoing mailbox by noon; also put any outgoing mail in outside mailbox by 3pm daily.
  • Scan all compliance and CG personnel files and items to G drive. (Daily)
  • Distribute mail and faxes. (Daily)
  • Send out email regarding new care consultations; prepare Client Journal and packet. (Daily)
  • Straighten and vacuum office at 8:30 am; take out trash at the end of each day. (Daily)
  • Run Monthly Motor Vehicle Reports on employee anniversary dates; pass to HR Manager for review.
  • Purchase all supplies (Staples and any other items needed by staff). (Daily, Monthly)
  • Unload supplies/organize storage room.
  • Submit Ideal Image supply requirements to Owner. (Monthly)
  • Plan, organize, and clean up Team Appreciation Lunch. (Monthly)
  • Send out birthday, sympathy cards, as appropriate.
  • Coordinate shredding day. (Monthly)
  • Secondary Responsibilities:

  • Monitor and follow up with CGs who have not signed up for CG training meetings. (3x Annually)
  • Organize supplies/handouts and set up/take down materials for all CG training meetings. (3x Annually)
  • Input caregiving training hours in ClearCare. (3x Annually)
  • Scan CG tests and Sign-In Sheets from CG trainings. (3x Annually)
  • Decorate office; organize Holiday Party. (Annually)
  • Function as Back-Up On Call Supervisor (only assist On Call Supervisor when necessary); approximately one weekend per week and one weekend per month.
  • Back up to various positions in office when staff is out of office; temp will then assist/handle Admin Assistant duties.
  • Attend periodic training and other company events.
  • Assist with other duties and special projects, as assigned.

 

Each Home Instead franchise is independently owned and operated.