Receiving Supervisor - Full-time

General Summary

Plans and coordinates daily receiving operations.  Establishes and communicates procedures to ensure accurate and efficient unloading, verification, movement and storage of merchandise.   Effectively utilizes leadership skills to motivate receiving team to achieve key metrics, including: production goals, performance standards, and quality requirements.  Relies on distribution and warehousing expertise to promote safe and efficient work practices.  Supervises leads, specialists, associates and temporary staff.  Works under general supervision.

Essential Job Functions

• Plan and direct all phases of daily receiving operations, including: unloading, inventory verification, and put-away. Effectively communicate with distribution center management team to review daily inbound shipments. Plan schedules for unloading, verification and put-away. Create unloading, verification and put-away assignments for receiving team members, taking individual skill sets into account for maximum productivity.
• Oversee unloading and verification of inbound shipments. Designate locations at loading dock for unloading and breaking down pallets of newly received merchandise. Monitor verification procedures to ensure accuracy and to assist with issue resolution. Sign bill of lading once merchandise verification is complete. Process damaged or off-quality merchandise with inventory control counterparts or complete freight claims according to facility procedures. May occasionally drive forklifts to unload trailers.
• Check product commits in JD Edwards system to determine whether products are short-term or long-term inventory and assign storage location. Monitor put-away operations and review team performance. Update put-away assignments and reassign team members based on anticipated volume of deliveries. Prioritize and assign tasks accordingly for maximum efficiency and accuracy. Rely on knowledge of facility and team performance to expedite unloading, verification and put-away processes. Communicate productivity metrics to receiving team.
• Troubleshoot complex issues that arise during unloading, verification and put-away processes. Investigate conditions and merchandise by checking computer systems and physical inventory. Resolve product discrepancies and process damaged merchandise according to established facility procedures. Communicate with customers and SSC counterparts as necessary to provide updates and resolution.
• Coordinate with the distribution center superintendent on receiving team development. Provide input on warehouse staffing plan to meet production goals and seasonal volume projections. Interview and select warehouse employees and temporary staff. Utilize reporting to monitor and track production metrics. Recognize accomplishments and encourage team work. Administer corrective action as necessary and in coordination with management team.
• Develop and maintain open lines of communication with receiving team members. Hold daily start-up meetings. Listen to suggestions and determine appropriate actions. Establish clear performance standards for the receiving team. Communicate performance expectations, provide regular coaching and feedback as well as on-the-job training to individuals and groups. Effectively demonstrate skills and communicate technical information.
• Partner with Distribution Center Superintendent to increase associate engagement. Provide input to develop and revise goals and objectives. Recommend actions to remove productivity and performance barriers and promote a positive work environment.
• Lead daily cycle count of inventory in coordination with shipping supervisor. Assign team members to perform accurate physical counts of products and reconcile with data storage systems. Create storage locations for merchandise not listed in computer systems and update systems accordingly.
• Monitor facility and equipment to identify maintenance needs and notify Maintenance Supervisor. Regularly communicate facility Housekeeping Plan requirements to receiving team members. Rotate team member assignments to allow appropriate time for housekeeping duties. Serve as an example by maintaining a clean and orderly work area.
• Support facility compliance with all government regulations, Southern States Environmental Health and Safety (EHS) standards, work rules and policies for warehousing, material handling and receiving of facility goods and products. Regularly review safety procedures and promote safe work practices with receiving team members. Work safely as to not cause harm to yourself, co-workers, equipment, or inventory.
• May occasionally perform various receiving functions to support operations during periods of excessive volume or other critical business need. Coordinate with the Distribution Center Superintendent and Shipping Supervisor to support shipping operations during periods of critical business need.
• May assume additional duties in the absence of the Distribution Center Superintendent.
• Perform all other job functions as assigned.

QUALIFICATIONS:

A combination of completed coursework and relevant experience may be considered in lieu of degree.

Education: Requires a Bachelor's Degree in business management or related field; specialization in distribution, supply chain management and/or logistics a plus.

Experience: Requires (3) years of work experience in a distribution environment with cross training in various operations including shipping and receiving.  Requires a minimum of one (1) year of experience in a warehouse lead role.  Southern States Cooperative experience a plus. 

Requirements

• Effective knowledge of distribution center operations including shipping, receiving, and transportation
• Effective knowledge of federal, state and local laws governing warehouse receiving, storage and distribution
• Operational knowledge of all distribution production equipment
• Able to manage multiple operations simultaneously to maximize efficiency
• Able to perform data analysis to modify production operations for increased efficiency
• Able to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimals
• Computer literacy to utilize and operate various systems and software including JD Edwards, ERP-E1 Business System, MS Office, E-Time time keeping software
• Able to communicate instructions and technical information in a clear and concise manner when instructing individuals and/or small groups
• Effective leadership and team building skills
• Attention to detail
• Able to speak, read, write the English language in a proficient manner
• Able to complete paperwork, reports, documentation, and email communication in a legible, organized, and timely manner
• Able to work in a fast paced team environment
• Able to meet production demand and deadlines determined by production schedule
• Able to work extended hours to meet business demands

Work Environment

Continuously performs essential job functions indoors in an environment that is not climate controlled and experiences temperature and humidity swings.  Depending upon location, essential job functions are occasionally performed outdoors and may not be protected from weather conditions.  

Frequently exposed to hazards including:

• Moving mechanical parts and vehicles
• Operating a high-low picker truck and/or forklift at heights up to 20 feet
• Noise levels where hearing protection is optional per PPE Plan
• Vibrations, dust, odors, fumes and hazardous chemicals associated with warehousing and distribution of feed, fertilizer, seed, and other related products.

Depending upon location, may work an eight (8) hour shift five (5) days a week or a ten (10) hour shift four (4) days a week.  Overtime may be required.  Must be able to work an alternate shift, schedule or weekend as determined by business need.  Ability to report to work in adverse weather conditions is required. 

Physical Activities & Requirements

• Continuously balance, stand and walk on concrete; turn and twist head/neck and waist/back. 
• Frequently bend, climb, crouch, kneel, stoop, sit, reach with arms and hands; utilize eye/hand/foot coordination; use hands in repetitive motion; finger and handle keyboard, controls, tools, and other production related items.  Pull, push, lift, carry 10-55 pounds.
• Occasionally drive forklifts and other industrial equipment, utilize feet in repetitive motion, stack, shovel and sweep.  Pull, push, lift, carry 55-100 pounds.

Must be able to hear equipment sounds, warehouse pages, co-workers and radio.  Must be able to speak to co-workers regarding production and safety.  Specific vision abilities required by this position include:  close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Tools & Equipment

Hard hat, steel toed shoes required.  Ability to utilize the following equipment and tools: high-low picker truck, stand-up forklift, sit-down forklift, reach truck, pallet jack, hand truck, RF scanner, stretch wrap machine, scale, gloves, safety knife, writing instrument, reports and logs, computer, printer, copier, telephone, scanner and fax machine.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, disability, veteran status, or other protected classification.