Director of Compliance

Description

• Serves as an independent advisor to Business Vice Chairmen and executive management;
  participates in Business management, risk and strategy meetings and provides regulatory risk
  advice, updates on regulatory developments and reports on “State of Compliance” to
  Business management and the CFG CCO
• Partners with Business management, Business Unit Risk Management, Legal and
  Compliance colleagues to ensure timely identification, mitigation, resolution and
  reporting/escalation of existing, emerging and upstream regulatory risks and issues
• Partners with the Business in developing policies, procedures, standards, and marketing
  materials that meet existing and newly developed regulatory requirements and oversees
  compliance advice and sign-off
• Oversees compliance advice and sign-off on new Business initiatives, new products &
  services and process changes
• Provides advice on design of Business Line's regulatory risk quality control/assurance
  programs, reviews results and advises on program enhancements
• Provides input in design of Business MI to incorporate compliance risk metrics, monitors
  metrics and escalates matters as appropriate
• Collaborates across RRCM, to synthesize and communicate a comprehensive view of
  regulatory risk to management. Implements robust and relevant compliance
  monitoring/surveillance programs
• Assists Regulatory Relations in coordinating regulatory examinations, advises on Action Plan design to address regulatory findings and tracks timely remediation of the regulatory issues
• Contributes to CFG annual compliance plan and participates in the implementation of
  approved plan
• Assists Compliance Training Manager in the design and delivery of appropriate training to
  the Business
• Promotes awareness of applicable regulatory standards, upstream risks and industry best
  practice across the Business.
• Leads, motivates, supervises, and develops staff; assesses and escalates resourcing needs, recruits and makes hiring recommendations, completes performance evaluations and leads talent management for team. Improves employee engagement.

Qualifications

Senior level compliance officer, regulator or audit professional with experience working within a large, complex financial service organization. Candidate must have strong working knowledge of the compliance risks associated with the Business Division/Unit product and service mix and a track record of partnering with business management to implement effective compliance programs. Problem solving skills as well as flexibility and adaptability are of key importance. Prior experience working with regulatory agencies, including OCC, FDIC or State agencies, is required. Candidate must be skilled in supervising staff, communicating effectively with all levels of management and developing positive working relationships with business, risk, legal and other support/control functions.

Preferred Skills/Experience:

Financial Services Industry: 10 - 20 years experience with specific Compliance, Risk or Audit experience with at least 5 - 10 years in a significant leadership role with a proven ability to engage with Executive Management and regulators

Education, Certifications and/or Other Professional Credentials:

• Bachelor Degree required
• Masters preferred
• CRCM preferred

Key Success Factors

• The incumbent will have a wide scope of responsibility, with business division/unit wide accountability and is a pivotal role in the compliance risk management program. Position will interact with executive business division/unit managers and control/support managers as well as with Citizens compliance community
• This position is a requirement of the CFG Compliance and Regulatory Risk organizational design and program and represents a key role in ensuring the CFG Compliance Risk Management framework meets regulatory expectations. The position will contribute to the deliverance of an independent, effective, consistent and adequately staffed CFG compliance program, as agreed with CFG CRO and CFG CCO.
  

Hours & Work Schedule

Hours per Week:  40

Work Schedule:  M-F 8am-5pm

Why Work with Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Opportunity & Affirmative Action Employer Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.