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Franchised Food & Beverage Operations Manager
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Phoenix, AZ Phoenix, Arizona |
About this job
Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.
Please apply via online at : http://ResidenceInnPhoenix.com
You may also contact Human Resources directly via email at careers@residenceinnphoenix.com
Additional Information: This hotel is owned and operated by an independent franchisee, Hansji Corporation. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
* Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
* Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
* Supports and supervises an effective monthly self inspection program.
* Operates all department equipment as necessary and reports malfunction.
* Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Understands employee positions well enough to perform duties in employees' absence.
* Develops specific goals and plans to prioritize, organize, and accomplish work.
* Monitors and maintains the productivity level of employees.
* Verifies that all team members/supervisors understand the brand specific philosophy.
* Maintains the operating budget, and verifies that standards and legal obligations are followed.
* Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
* Celebrates and fosters decisions that result in successes as well as failures.
* Communicates areas that need attention to staff and follows up to verify understanding.
* Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
* Establishes and maintains open, collaborative relationships with employees.
* Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
* Follows property specific second effort and recovery plan.
* Stays readily available/ approachable for all team members.
* Demonstrates knowledge of the brand specific service culture.
* Execution of Residence Inn daily breakfast
* Execution of banquet events
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
This company is an equal opportunity employer.
frnch1
Please apply via online at : http://ResidenceInnPhoenix.com
You may also contact Human Resources directly via email at careers@residenceinnphoenix.com
Additional Information: This hotel is owned and operated by an independent franchisee, Hansji Corporation. The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.
JOB SUMMARY
Supervises daily Food and Beverage (F&B) shift operation and monitors compliance with all F&B policies, standards, and procedures. Manages day-to-day operations verifying that the quality, standards and meeting the expectations of the customers on a daily basis. Maintains the operating budget, and verifies that standards and legal obligations are followed. Develops specific goals and plans to prioritize, organize, and accomplish work.
CORE WORK ACTIVITIES
Managing Day-to-Day Operations
* Assists in the ordering of Food and Beverage (F&B) supplies, cleaning supplies and uniforms.
* Supervises daily F&B shift operation and monitors compliance with all F&B policies, standards and procedures.
* Supports and supervises an effective monthly self inspection program.
* Operates all department equipment as necessary and reports malfunction.
* Supervises staffing levels to verify that guest service, operational needs, and financial objective are met.
* Encourages and builds mutual trust, respect, and cooperation among team members.
* Understands employee positions well enough to perform duties in employees' absence.
* Develops specific goals and plans to prioritize, organize, and accomplish work.
* Monitors and maintains the productivity level of employees.
* Verifies that all team members/supervisors understand the brand specific philosophy.
* Maintains the operating budget, and verifies that standards and legal obligations are followed.
* Assists supervisors in understanding team members ever changing needs and expectations, and how to exceed them.
* Celebrates and fosters decisions that result in successes as well as failures.
* Communicates areas that need attention to staff and follows up to verify understanding.
* Coordinates cleaning program in all F&B areas (e.g., General clean), identifying trends and making recommendation for improvements.
* Establishes and maintains open, collaborative relationships with employees.
* Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork and passion for providing service.
* Follows property specific second effort and recovery plan.
* Stays readily available/ approachable for all team members.
* Demonstrates knowledge of the brand specific service culture.
* Execution of Residence Inn daily breakfast
* Execution of banquet events
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
This company is an equal opportunity employer.
frnch1
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