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Call Center Customer Service Representative
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Greensboro, NC Greensboro, North Carolina |
About this job
Please include a resume when applying to this position.
A Greensboro company is looking for a well-organized Customer Service Representative to work as a front line point of contact for the customers.
The employee will be responsible for communicating with customers predominantly over the phone and processing orders.
Required Skills
- Five years of experience in Customer Service.
- Intermediate knowledge of QuickBooks
- Thorough knowledge of MS Office suite
- Great people skills over the phone
- Comfortable communicating with customers on a daily basis, with a consistently positive manner, attitude and tone
- Sense of urgency and consistent follow-up
- Good analytical and problem-solving skills
- Able to handle a variety of tasks and work at a rapid pace
Hours
The hours are M-F 9 AM-6 PM, including some overtime, and rotating shifts on weekends.
Weekend work
Must be able to work on weekends on both Saturdays and Sundays on a rotating basis.
The pay is $11-$12/hr., depending on experience.
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