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Hours Full-time
Location Now Hiring In
Clive, Iowa

About this job

FT Keyholders:

The Key Holder is responsible for maintaining the core competencies, guidelines, and policies set forth by the company when functioning as the Manager on Duty. The Jo-Ann Key Holder is responsible for:

  • An exceptional in-store experience and excellent customer service through direct interaction and engagement with customers and team members.
  • Providing excellent customer service through direct interaction with customers and team members.
  • Driving sales through superior in-stocks, active selling, and superior customer service.

Qualifications:

  • Be 18 years or older and have a High School Diploma or equivalent, College Degree preferred.
  • Successfully pass a background check.
  • Previous supervisory experience in a customer service environment preferred.
  • Be proficient in the use of computers including basic knowledge of POS system and Windows-based computer applications.
  • Be available to work a flexible work schedule including days, evenings, weekends, and holidays.
  • Have a willingness to learn and develop fabric and craft product knowledge.