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Hours Full-time, Part-time
Location Kokomo, IN
Kokomo, Indiana

About this job

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects.

Are you a leader who knows how to engage and motivate your team to drive the Company's goals? Do you want to join a team of professionals that makes Waste Management #1 in the industry? Then read on....

I. Job Summary

As a member of our Kokomo team, you will manage the Residential drivers and collection routes. You will be responsible for all aspects of the Residential line of business. Some of your responsibilities include hiring, coaching and training your drivers, keeping the culture of Safety, working with our Dispatch and Customer Service teams in Michigan for routing and ensuring your customers are receiving a high level of service, managing to the metrics (got to know if we are on the right track), and working together with the District Manager, other Sr. Route Manager, and Fleet Manager to make the Kokomo District a successful part of Waste Management.

II. Essential Duties and Responsibilities

To perform this job successfully, you will need to perform each essential duty satisfactorily. Other minor duties may be assigned. Some of these duties are:

* Organizes and schedules all necessary resources required to accomplish activities. Coordinates daily operational needs with Maintenance team.

* Plans, distributes, monitors, and follows-up daily route assignments to ensure customers are serviced per company standards and agreements.

* Manages the end-of-day check-in process, capturing and communicating key service, safety, and equipment issues.

* Ensure compliance with DOT and OSHA rules and regulations including documentation and record keeping.

* Reviews weekly demand / volume for routes, determines potential gains from re-routing, and recommends re-routes to the routing specialist.

* Sets and monitors productivity, service, and safety targets for each route and driver.

* Promotes a union free atmosphere and where appropriate, establishes collaborative relations with unions.

* Works with functional groups to resolve employee relations and labor relations issues.

* Acquires and coordinates temporary workers assigned to assist drivers on routes.

* Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

* Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

* Teams with Dispatch and Customer Service to identify and resolve routing and customer service issues

* Communicates and follows-up on sales opportunities, problems at customer site, DVIR repairs, container swaps, and safety issues reported by drivers.

* Whatever else needed to ensure a successful, ethical, and safe company.

III. Supervisory Responsibilities

This job has supervisory responsibilities for Drivers assigned to the position. This includes responsibility for employee performance reviews and feedback, scheduling time off, employee grievances or complaints, pay changes and job responsibilities.

IV. Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience

* Required: Associate's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience.

* Education Preferred: Bachelor's degree in Transportation, Logistics, Operations, Supply Chain Management, Business Management.

* Experience: No experience required (in addition to education requirement).

* Experience Preferred: One or more years of transportation experience involving managing and successfully coaching CDL drivers.

B. Certificates, Licenses, Registrations or Other Requirements

Valid driver's license and good driving record.

C. Other Knowledge, Skills or Abilities Preferred

Strong coaching skills

Direct management/supervision of drivers

Strong communication skills

Good analytical skills and previous experience managing to metrics.

Safety focused

Working knowledge of DOT rules and regulations

V. Work Environment

Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Normal setting for this job is: office setting and/or landfill/outdoor.

Benefits

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click "Apply." Text "WASTE" to 51893 to join our team (or learn more)

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