Client Service Admin

Aerotek's client is seeking a "Client Service Support Admin" to join their team in Reston, VA. This position will be administrative focused and will be for a 4-6 month contract. Candidates must have basic office experience in some capacity and medical experience is preferred.

This position is responsible for providing basic administrative support to Comprehensive Health Services, Inc. team members on a medical exam or drug screening program within Exam Management. Interacts daily with other CHSi team members and provider network partners. Reports to either the Assistant Program Manager (APM) or Program Manager (PM).

DUTIES AND RESPONSIBILITIES:
* Responds to prompts from Medical Exam Tracking System (METS) and supporting software to process examinations from scheduling appointments, tracking progress and recording final status for billing.
* Assembles the various components as exams are scheduled to include drug screen kits, phlebotomy kits, exam paperwork and instructions specific to the examination.
* Maintains supplies that constitute the exam kits (components, screening kits, exam paperwork) to support the activities of department Client Service Administrators (CSAs) and management.
* Contacts examinee and facility to schedule requested examinations (varies by contract).
* Contacts providers regarding missing or incomplete examination results.
* Performs courier-related activities within department or throughout Exam Management to include tracking and distribution of exam results to correct medical review personnel, etc.
* Files, scans, and retrieves exam results to include laboratory, medical, and final determinations.
* Escalates examination issues to the CSA, APM, or PM.
* Demonstrates consistently thorough, professional, and gracious customer service (internal and external).
* Processes inbound phone calls, faxes, and mail.
* Other duties as assigned.


About the client:
Aerotek's client is one of the nation's largest and most experienced providers of workforce medical services. They partner with Fortune 1000 companies and the U.S. government to solve the highly complex, large-scale health care challenges they face by implementing and managing cost-effective, customized medical programs for large and dispersed workforces. Their technology-driven, flexible health care solutions are capable of providing tailored services to ensure employers can meet the medical needs and compliance issues of their employees anywhere in the world.

To apply for this position please email your most recent resume to Ian Hickman at ihickman(at)aerotek.com

About Aerotek:

Our people are everything. As a Best of Staffing® Client and Talent leader, Aerotek® Inc. has distinguished itself as a leader in recruiting and staffing services, by having a deep understanding of the intersection of talent and business. As a strategic partner to more than 17,000 clients and 300,000 contract employees every year, Aerotek's people-focused approach yields competitive advantages for its clients and rewarding careers for its contract employees. Headquartered in Hanover, Md., Aerotek operates a network of over 230 non-franchised offices with more than 6,000 internal employees dedicated to serving our customers. Aerotek is an operating company of Allegis Group, a global talent solutions provider. To learn more, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.