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Direct Sales Supervisor - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Waco, TX Waco, Texas |
About this job
Client Reference Code: 190827
JOB SUMMARY
Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCMSA080 Supv, Direct Sales - DSR Exempt
190827BR
JOB SUMMARY
Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Responsible for meeting and exceeding budgeted sales goals
- Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
- Recruit, interview, hire and train Direct Sales staff
- Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
- Communicate territory assignments to residential sales representatives
- Monitor the payroll process and ensure timely and accurate approval of all commissions payment
- Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
- Assist with budget preparation and provide input on marketing issues and sales offers
- Perform other duties as requested by supervisor
- Skills/Abilities and Knowledge
- Ability to read, write, speak and understand English
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Ability to complete documentation accurately
- Bachelor's degree in business or marketing, or equivalent experience preferred
- Minimum of 1 year experience in outside sales
- Valid driver's license, satisfactory driving record within Company required standards and auto insurance
- Skills/Abilities and Knowledge
- Knowledge of Direct Sales practices
- Experience with consumer education of products and services
- Knowledge of cable or telecommunications services
- Vision ability close vision, peripheral vision, and ability to adjust focus
- Related Work Experience
- Sales Supervisory experience preferred, .5 + years
- Field and Office environment
- Outside field environment with exposure to inclement weather
- Travel as required
- Must be able to work evenings and weekends
- Occasionally required to work overtime as the business needs dictate
EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster:
Charter is committed to diversity, and values the ways in which we are different.
Job Code : TWCMSA080 Supv, Direct Sales - DSR Exempt
190827BR
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