Full Time PRACTICE MANAGER I-Harrison - Full-time / Part-time

Job Summary:

The Practice Manager I is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. May support 1 -- 5 providers at any given time.

Essential Duties:

* Manage clinic staff on day-to-day operations.

* Coordinate clinic operations and activities to ensure efficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.

* Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.

* Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.

* Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.

* Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.

* Work with Regional Director to develop and implement performance goals and objectives.

* Assist Regional Director with implementation and development of long-range plans.

* Monitor payroll system to control time management.

* Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.

* Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.

* Act as the liaison between the practice and Central Billing Office.

* Perform other duties as assigned.

* Associate degree in healthcare or related field preferred.